The Used Car Index

2021 Volvo XC90PHEV problems

NHTSA lists 1 complaints for the 2021 Volvo XC90PHEV, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLVO XC90PHEV.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
11,469
Investigations
0
Open investigations
0
Manufacturer communications
70

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1100.0%
FORWARD COLLISION AVOIDANCE1100.0%
LANE DEPARTURE1100.0%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMADAS1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
unclear1100.0%1.00
Severities
LabelCountShare of taggedMean confidence
none1100.0%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

25V392000

Date: 2025-06-12. Systems: SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC.

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function. (excerpt)

Consequence: A loss of brake function increases the risk of a crash. (excerpt)

Remedy: Owners are advised not to use "B" Mode (for plug-in hybrid vehicles) or "One Pedal Drive" (for pure electric vehicles) until the repair has been completed. The brake module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this re (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

70 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER30
ELECTRICAL SYSTEM15
EXTERIOR LIGHTING7
POWER TRAIN7
FORWARD COLLISION AVOIDANCE5
STRUCTURE5
ENGINE1

11036246

Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release

11034989

Date: 2026-06-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Plus 2 attachments 1- TJI-497587-1 and 1 MP4 Speaker Grill -It may be possible for the rear door lock switch to get stuck in the speaker grille. This can lead to a drained battery. Applies only for cars with Premium or High Performance stereo. Service: Check for/remove e

11033746

Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

11033741

Date: 2026-05-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ no attachments - If customer complains of creaking or squeaking noise coming from the door stop when opening/closing the door, follow advice under "Service". Before replacing any parts, follow the instruction below.

11033732

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

11033733

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a Technical Journal: Text only no attachments - Before replacing a cell module, make sure the latest BECM software is downloaded. This is important for utilizing the VIDA method described here and receiving the correct cell balancing diagnostics after the replacement.

11033734

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

11033736

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This is a TJ no attachments - If customer complains of creaking or squeaking noise coming from the door stop when opening/closing the door, follow advice under "Service". Before replacing any parts, follow the instruction below.

11033729

Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

11032678

Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XC90PHEV1

Same model, other years

All model years | All Volvo models

Other Volvo models, 2021

Sources

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