NHTSA lists 48 complaints for the 2021 Volvo XC60, 4 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 4 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLVO XC60.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 16 | 33.3% | 0.91 |
|---|
| mechanical failure | 12 | 25.0% | 0.89 |
|---|
| loss of control | 11 | 22.9% | 0.89 |
|---|
| restraint or airbag | 3 | 6.3% | 0.98 |
|---|
| visibility or lighting | 3 | 6.3% | 0.93 |
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| noise or comfort | 2 | 4.2% | 0.65 |
|---|
| structural or corrosion | 1 | 2.1% | 0.98 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 37 | 77.1% | 0.84 |
|---|
| high | 7 | 14.6% | 0.90 |
|---|
| low | 4 | 8.3% | 0.83 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 48 tagged complaints of 48 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2025-03-24. Systems: ELECTRICAL SYSTEM.
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked. (excerpt)
Consequence: A short circuit in a high-voltage battery increases the risk of a fire. (excerpt)
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1 (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-01-05. Systems: STEERING.
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Do not drive: No. Park outside: No.
Date: 2021-09-15. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Do not drive: No. Park outside: No.
Date: 2021-09-01. Systems: SEAT BELTS.
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupa (excerpt)
Consequence: An unsecured child restraint system can increase the risk of injury during a crash. (excerpt)
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-01-07. Systems: AIR BAGS, SEAT BELTS.
Defect: Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Do not drive: No. Park outside: No.
Manufacturer communications
223 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 71 |
|---|
| EQUIPMENT | 61 |
|---|
| UNKNOWN OR OTHER | 37 |
|---|
| ENGINE AND ENGINE COOLING | 20 |
|---|
| EXTERIOR LIGHTING | 13 |
|---|
| VISIBILITY | 9 |
|---|
| ENGINE | 8 |
|---|
| STRUCTURE | 8 |
|---|
11036250
Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service".
11033746
Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
11033732
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11033734
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
11033729
Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
11032678
Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
11032671
Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" sec
11031109
Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11031095
Date: 2026-03-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according
11028386
Date: 2026-01-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.