Defect: Altec Industries, Inc. (Altec) is recalling certain 2020 AA5X/AN5X, AA5X(E)/AN5X(E), AA6X/AN6X, AA6X(E)/AN6X(E), AN4X-OC/AN4X(E)-OC, AN5X-OC/AN5X(E)-OC, AA/AN67-E100, and AA/AN67(E)-E100 vehicles. The leveling sprocket may have a failed weld between the sprocket and hub assembly.
Consequence: Uncontrolled platform leveling increases the risk of injury and death.
Remedy: Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 828.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
1
EQUIPMENT
1
WHEELS
1
10193578
Date: 2021-05-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, WHEELS.
Altec has learned that the fender rubber on certain units built from July 2020 to October 2020 can become detached from the wheel well fender cutout of the utility body. Altec recommends that all fender rubber be inspected using the inspection procedure described in the SIL. If the installed fende
10186515
Date: 2021-02-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Altec has discovered that affected units may not have a PTO request wire properly connected to the transmission control module. Without this wire installed, the chassis may not produce the hydraulic pressure required for proper PTO clutch pack engagement. Altec requires the unit to be inspected for
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.