No complaints are listed for the 2020 Altec Aerial Device. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as ALTEC AERIAL DEVICE.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
25 recalls. Showing the latest 10 of 25.
Date: 2025-08-29. Systems: STRUCTURE.
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Consequence: A cable step that fails during use increases the risk of injury.
Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Do not drive: No. Park outside: No.
Date: 2024-05-23. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2024 Altec LR7 and LR8 aerial devices. The hydraulic cylinder feeder tube routed near the cylinder rest bracket may become damaged and leak oil, which can result in uncontrolled boom movement.
Consequence: Uncontrolled movement of the boom can increase the risk of injury.
Remedy: Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Do not drive: No. Park outside: No.
Date: 2024-01-11. Systems: ELECTRICAL SYSTEM.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.
Consequence: A short circuit increases the risk of a fire.
Remedy: Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Do not drive: No. Park outside: No.
Date: 2023-06-22. Systems: ELECTRICAL SYSTEM.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2022 AT335 vehicles. An inverter-powered outlet may have been installed at the aerial boom tip without ground-fault interrupter (GFCI) protection.
Consequence: An outlet without GFCI protection may fail to shut off electrical power when a ground-fault occurs, increasing the risk of injury or fire.
Remedy: Dealers will inspect and install a GFCI outlet as necessary, free of charge. Owner notification letters are expected to be mailed August 25, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3091.
Do not drive: No. Park outside: No.
Date: 2023-06-01. Systems: FORWARD COLLISION AVOIDANCE.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2023 D4000B, D2000B, and AC18 trucks. The collision mitigation system software may not be calibrated correctly, prohibiting the active braking system from activating.
Consequence: An active braking system that fails to activate as intended increases the risk of a crash.
Remedy: Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832. Altec's number for this recall is CSN 3085.
Do not drive: No. Park outside: No.
Date: 2023-03-30. Systems: STRUCTURE.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.
Consequence: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
Remedy: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3064.
Do not drive: No. Park outside: No.
Date: 2022-10-21. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2022 AT41ME aerial devices. The material handling interlocking valve may lose power when the outriggers are not set, allowing the jib winch to be operated while the outriggers are up.
Consequence: Outriggers that are not set when loads are being lifted by the jib winch may cause the unit to tip, increasing the risk of injury.
Remedy: Altec will install a visual indication system to show when the outriggers are set or not set, and provide a new pre-operational inspection placard, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3030.
Do not drive: No. Park outside: No.
Date: 2022-08-10. Systems: EQUIPMENT.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2015-2022 DT65 and DT85 Aerial Devices. The weld between the base boom and the auger stow bracket could crack.
Consequence: A cracked weld may allow the auger bracket to detach from the boom, increasing the risk of injury.
Remedy: Altec will inspect and repair cracks found in the base boom, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3017.
Do not drive: No. Park outside: No.
Date: 2022-08-04. Systems: ELECTRICAL SYSTEM.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2021 Altec AT200A, AT235, AT235P, AT237, AT37G, AT40G, AT41M, and CB5-132D-S aerial devices. A wire to the boom stow sensor may be routed over a sharp edge, which can expose the wire to metal and result in a blown ignition circuit fuse.
Consequence: A blown fuse can cause an engine stall, increasing the risk of a crash.
Remedy: Altec will install a relay, free of charge. Owner notification letters are expected to be mailed September 30, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3015.
Do not drive: No. Park outside: No.
Date: 2022-03-11. Systems: FUEL SYSTEM, DIESEL.
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2021 AT and TA aerial devices. The chassis fuel line clamps may not have been secured properly after they were removed to install an aftermarket accessory.
Consequence: Unsecured fuel lines may become damaged and leak fuel, increasing the risk of a fire.
Remedy: Altec will provide work instructions and a kit to properly secure the fuel line, and repair any damaged fuel line if necessary, free of charge. Owner notification letters were mailed on May 6, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 855.
Do not drive: No. Park outside: No.
Manufacturer communications
69 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 39 |
|---|
| ELECTRICAL SYSTEM | 13 |
|---|
| UNKNOWN OR OTHER | 13 |
|---|
| ENGINE AND ENGINE COOLING | 7 |
|---|
| POWER TRAIN | 7 |
|---|
| STRUCTURE | 6 |
|---|
| SUSPENSION | 4 |
|---|
| WHEELS | 4 |
|---|
11037377
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION, UNKNOWN OR OTHER.
Altec has discovered that certain AT37/41/48 units on small duty Ford and Dodge chassis, built from December 2017 to May 2025 have the potential for the subbase mounting bolts to contact the chassis suspension components or SuperSpringA?. This potential contact is not an impact to the safety of this
11037280
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
Altec Industries, Inc. has received notification from Ford Motor Company that certain 2017-2025 F-450 a F-600 Chassis Cab upfitted with an Aerial Bucket Second Unit Body (SUB) could have a condition related to the operation or customer satisfaction of the unit when equipped with an Altec aerial de
11031313
Date: 2026-04-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281 and 890 Series PTOs. An unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. Once the vehicle reach
11028808
Date: 2026-02-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER.
Altec Industries, Inc. has been notified by International Motors, LLC that a defect which relates to motor vehicle safety exists in certain 2018 thru 2025 InternationalA? MVA? Series trucks built 10/25/2017 thru 6/24/2024, 2018 thru 2024 InternationalA? 1300 Series trucks built 11/29/2017 thru 6/14/
11017094
Date: 2025-04-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has developed additional features and functionality for JEMS Connect. Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.
11013486
Date: 2025-02-07. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER.
Altec Industries, Inc. has received notification from International that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with Altec equipment. Towing variants of the Bendix electronic brake controllera s (EC80) Power Line Communication (PLC) functionality m
11001160
Date: 2024-06-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.
11000620
Date: 2024-06-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that the standard grab handles located above the lower controls may not have been installed on certain AT41/48 MW/PW aerial units built from April 2020 to February 2024.
11000148
Date: 2024-05-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from June 2018 to April 2024 could have a telematics system that is not operating properly. Customers paying for digital complements such as JEMS Connect or E-Series Derricks Insights may not receive
10246355
Date: 2023-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Altec has learned that Section 9 of the Maintenance and Parts Manual for Certain AC45E cranes built from September 2020 to November 2023 contains an incorrect torque value of 250 foot-pounds (339 NA?A A?m) for the rotation gearbox mounting cap screws. All other locations in the manual contain the co