Defect: ALTEC IS RECALLING CERTAIN MODEL YEAR 2009-2011 SERVICE UTILITY BODY VEHICLES MANUFACTURED FROM MAY 2009 THROUGH MAY 2011. THE COMPARTMENT LATCH MAY FAIL IN THE SECONDARY (SAFETY CATCH) POSITION.
Consequence: THE COMPARTMENT DOOR ON THE UTILITY SERVICE BODY COULD COME OPEN DURING TRANSIT IF THE PRIMARY LATCHING POSITION IS NOT ENGAGED. A PERSON OR OBJECT COULD THEN FALL FROM THE VEHICLE DURING OPERATION, CAUSING INJURY AND/OR PROPERTY DAMAGE.
Remedy: ALTEC WILL DIRECT THE CUSTOMERS TO INSPECT THE COMPARTMENT DOOR LATCHES AND REPLACE ANY THAT DO NOT HOLD IN THE SECONDARY LATCHING POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2011. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
1
10059020
Date: 2015-10-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
ALTEC: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. INFORMATION IS BEING PROVIDED REGARDING THE RELIABLE PRODUCTS AND COMPONENTS, FOR INSPECTION AND REPAIR AND SOFTWARE UPDATED TO IMPROVE OPERATION OF SYSTEM. MODEL AM SERIES, TA SERIES, LR7. NO MODEL YEARS L
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.