The Used Car Index

2020 Audi A5 problems

NHTSA lists 60 complaints for the 2020 Audi A5, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 1 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as AUDI A5.

At a glance

Complaints
60
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
1
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
208,332
Investigations
0
Open investigations
0
Manufacturer communications
1,083

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM4168.3%
UNKNOWN OR OTHER2541.7%
BACK OVER PREVENTION1525.0%
LANE DEPARTURE35.0%
SEAT BELTS23.3%
AIR BAGS11.7%
EQUIPMENT11.7%
EXTERIOR LIGHTING11.7%
FORWARD COLLISION AVOIDANCE11.7%
VISIBILITY11.7%
Top subsystems
SystemSubsystemComplaints
BACK OVER PREVENTIONWARNINGS14
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING9
LANE DEPARTUREBLIND SPOT DETECTION2
EQUIPMENTELECTRICAL1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREASSIST1
LANE DEPARTUREWARNING1
VISIBILITYPOWER WINDOW DEVICES AND CONTROLS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic5591.7%0.99
unclear23.3%0.97
mechanical failure11.7%0.99
restraint or airbag11.7%0.67
visibility or lighting11.7%0.83
Severities
LabelCountShare of taggedMean confidence
moderate4676.7%0.92
low1118.3%0.76
none23.3%0.96
high11.7%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 60 tagged complaints of 60 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

22V034000

Date: 2022-01-26. Systems: SUSPENSION, TIRES.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not ha (excerpt)

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5. (excerpt)

Do not drive: No. Park outside: No.

21V874000

Date: 2021-11-10. Systems: AIR BAGS, SEATS.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a (excerpt)

Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash. (excerpt)

Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new reme (excerpt)

Do not drive: No. Park outside: No.

21V295000

Date: 2021-04-26. Systems: SUSPENSION.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear ax (excerpt)

Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1. (excerpt)

Do not drive: No. Park outside: No.

20V737000

Date: 2020-11-25. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.

Consequence: Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,083 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM333
EQUIPMENT292
UNKNOWN OR OTHER118
STRUCTURE105
STEERING57
SUSPENSION48
POWER TRAIN46
SERVICE BRAKES39

11038027

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for reporting safety related information to the manufacturer.

11038130

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.

11038024

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

This bulletin provides service information regarding exterior glass cleaning.

11038031

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides informaiton when DTC B200FF0 is stored.

11038042

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides information about vibrations and rotational steering vibrations.

11038032

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.

11038056

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides information about billing for a broken sunroof glass panel.

11038025

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information when the license plate mounting bracket threded inserts are stripped.

11038026

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides infomraiton abou the Audi frequency analysis application, which is available in the App Store for Android and Apple phones.

11038033

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
A560

Same model, other years

All model years | All Audi models

Other Audi models, 2020

Sources

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