The Used Car Index

2020 Audi E-Tron Sportback problems

NHTSA lists 3 complaints for the 2020 Audi E-Tron Sportback, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as AUDI E-TRON SPORTBACK.

At a glance

Complaints
3
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
356,894
Investigations
0
Open investigations
0
Manufacturer communications
483

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM266.7%
FUEL/PROPULSION SYSTEM133.3%
UNKNOWN OR OTHER133.3%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic266.7%0.75
fire or overheating133.3%0.44
Severities
LabelCountShare of taggedMean confidence
moderate3100.0%0.73

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 3 tagged complaints of 3 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

26V240000

Date: 2026-04-15. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi E-Tron Quattro, 2020-2023 Audi E-Tron Sportback, 2024 Q8 E-Tron, Q8 Sportback E-Tron, SQ8 E-Tron, and SQ8 Sportback E-Tron vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster. (excerpt)

Consequence: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash. (excerpt)

Remedy: Dealers will inspect and tighten the pushrod screw joint as necessary, free of charge. Owner notification letters were mailed on April 28, 2026. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P7. This recall expands previous NHTSA recall number 24V621. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov (excerpt)

Do not drive: No. Park outside: No.

25V900000

Date: 2025-12-19. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

483 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM220
UNKNOWN OR OTHER102
STRUCTURE54
ENGINE20
SUSPENSION19
SERVICE BRAKES14
VISIBILITY/WIPER11
POWER TRAIN10

11038027

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for reporting safety related information to the manufacturer.

11038130

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.

11038038

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information when there are various warning messages in the instrument cluster; electric motor leaking. P0AA600

11038030

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change assist are inoperable.

11038024

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

This bulletin provides service information regarding exterior glass cleaning.

11038042

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides information about vibrations and rotational steering vibrations.

11038032

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.

11038056

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides information about billing for a broken sunroof glass panel.

11038029

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement.

11038040

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides general information about SOS Emergency Assist.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
E-TRON SPORTBACK3

Same model, other years

All model years | All Audi models

Other Audi models, 2020

Sources

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