The Used Car Index

2020 Audi E-Tron problems

NHTSA lists 1 complaints for the 2020 Audi E-Tron, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as AUDI E-TRON.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
356,894
Investigations
1
Open investigations
0
Manufacturer communications
527

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1100.0%
STRUCTURE1100.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
fluid or fuel leak1100.0%0.78
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.36

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

25V900000

Date: 2025-12-19. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Do not drive: No. Park outside: No.

23V867000

Date: 2023-12-20. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

Consequence: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

Do not drive: No. Park outside: No.

23V842000

Date: 2023-12-13. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to u (excerpt)

Consequence: An overheated outlet or charging cable can increase the risk of a fire. (excerpt)

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's (excerpt)

Do not drive: No. Park outside: No.

21V569000

Date: 2021-07-26. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

Remedy: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

527 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT226
ELECTRICAL SYSTEM180
EQUIPMENT ADAPTIVE/MOBILITY41
STRUCTURE30
UNKNOWN OR OTHER30
VISIBILITY24
ENGINE AND ENGINE COOLING20
STEERING20

11032122

Date: 2026-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Updated the a Important Stepa information in the SVM section regarding elimination of the battery evaluation step performed during the 93U9 and the 93V2

11032128

Date: 2026-04-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Updated the a Important Stepa information in the SVM section regarding elimination of the battery evaluation step performed during the 93U9 and the 93V2

11030982

Date: 2026-03-16. Type: Other. Systems: FORWARD COLLISION AVOIDANCE.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10253347

Date: 2024-04-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions

10253354

Date: 2024-04-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions

10253336

Date: 2024-04-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1 Efficiency Below U060B00 - no com to G31 boost pressure se

10253337

Date: 2024-04-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1 Efficiency Below U060B00 - no com to G31 boost pressure se

10252104

Date: 2024-03-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

10252012

Date: 2024-03-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.

10252014

Date: 2024-03-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
E-TRON1

Same model, other years

All model years | All Audi models

Other Audi models, 2020

Sources

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