The Used Car Index

2020 Audi Q5 E problems

NHTSA lists 12 complaints for the 2020 Audi Q5 E, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as AUDI Q5 E.

At a glance

Complaints
12
With crash
0
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
401

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM433.3%
ENGINE433.3%
SERVICE BRAKES325.0%
SUSPENSION216.7%
UNKNOWN OR OTHER216.7%
WHEELS216.7%
FORWARD COLLISION AVOIDANCE18.3%
FUEL/PROPULSION SYSTEM18.3%
POWER TRAIN18.3%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic650.0%0.72
mechanical failure433.3%0.78
fire or overheating18.3%0.98
loss of control18.3%0.64
Severities
LabelCountShare of taggedMean confidence
moderate758.3%0.83
low433.3%0.68
high18.3%0.97

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 12 tagged complaints of 12 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

401 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM140
UNKNOWN OR OTHER66
STRUCTURE55
POWER TRAIN32
ENGINE23
SUSPENSION19
EQUIPMENT11
WHEELS11

11038027

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for reporting safety related information to the manufacturer.

11038129

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin provides information when the starter/generator drive belt is noisy or came off.

11038130

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.

11038024

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

This bulletin provides service information regarding exterior glass cleaning.

11038031

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides informaiton when DTC B200FF0 is stored.

11038032

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.

11038056

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides information about billing for a broken sunroof glass panel.

11038025

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information when the license plate mounting bracket threded inserts are stripped.

11038061

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information regarding fault finding and repair information for electric tailgate.

11036917

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information when the horn sound quality is poor.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
Q5 E12

Same model, other years

All model years | All Audi models

Other Audi models, 2020

Sources

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