The Used Car Index

2012 BMW 328I problems

NHTSA lists 130 complaints for the 2012 BMW 328I, 4 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BMW 328I.

At a glance

Complaints
130
With crash
4
With fire
1
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
720,796
Investigations
1
Open investigations
0
Manufacturer communications
587

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE5542.3%
AIR BAGS2620.0%
ELECTRICAL SYSTEM2317.7%
POWER TRAIN2015.4%
ENGINE AND ENGINE COOLING1612.3%
UNKNOWN OR OTHER118.5%
FUEL/PROPULSION SYSTEM107.7%
SEATS86.2%
VEHICLE SPEED CONTROL64.6%
SEAT BELTS53.8%
Top subsystems
SystemSubsystemComplaints
AIR BAGSSENSOR4
EXTERIOR LIGHTINGHEADLIGHTS1
VISIBILITYREARVIEW MIRRORS/DEVICES1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag2430.8%0.83
mechanical failure2126.9%0.94
loss of control1316.7%0.66
electrical electronic911.5%0.76
fluid or fuel leak67.7%0.83
fire or overheating22.6%0.91
structural or corrosion11.3%0.48
unclear11.3%1.00
visibility or lighting11.3%0.98
Severities
LabelCountShare of taggedMean confidence
moderate4659.0%0.86
low2835.9%0.70
high22.6%0.94
critical11.3%0.46
none11.3%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 78 tagged complaints of 130 complaints (60.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

24V608000

Date: 2024-08-13. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed t (excerpt)

Consequence: An electrical short increases the risk of a fire. (excerpt)

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

24V513000

Date: 2024-07-03. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

20V017000

Date: 2020-01-15. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 3 (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

15V520000

Date: 2015-08-17. Systems: EXTERIOR LIGHTING.

Defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufact (excerpt)

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com. (excerpt)

Do not drive: No. Park outside: No.

14V627000

Date: 2014-10-07. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, a (excerpt)

Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

13V454000

Date: 2013-09-26. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power (excerpt)

Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE13030

Opened: 2013-09-06. Closed: 2013-10-25.

Loss of power assist braking

In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk w

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: 13V454000.

Manufacturer communications

587 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT189
ELECTRICAL SYSTEM182
ENGINE AND ENGINE COOLING84
ENGINE64
EQUIPMENT ADAPTIVE/MOBILITY37
POWER TRAIN36
STRUCTURE34
VISIBILITY34

10249437

Date: 2024-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.

The basic conditions for initializing the power windows are not met.

10249027

Date: 2024-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle A A?A A A A discharged batteryA A?A A A A compl

10238090

Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.

10235202

Date: 2023-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Exterior rear lights do not work.

10235205

Date: 2023-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to

10230717

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.

10230722

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

10214990

Date: 2022-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014.

10215746

Date: 2022-05-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.

10212788

Date: 2022-04-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE.

The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
328I130

Same model, other years

All model years | All BMW models

Other BMW models, 2012

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=BMW&model=328I&year=2012"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.