The Used Car Index

2016 BMW 328I problems

NHTSA lists 57 complaints for the 2016 BMW 328I, 8 of them mention a crash and 4 mention a fire. 5 complaints mention an injury, with 6 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BMW 328I.

At a glance

Complaints
57
With crash
8
With fire
4
With injury (complaints)
5
Injuries
6
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
720,796
Investigations
1
Open investigations
1
Manufacturer communications
387

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2136.8%
ENGINE1526.3%
UNKNOWN OR OTHER1424.6%
ENGINE AND ENGINE COOLING1322.8%
POWER TRAIN814.0%
SERVICE BRAKES814.0%
VEHICLE SPEED CONTROL47.0%
STEERING35.3%
AIR BAGS23.5%
ELECTRONIC STABILITY CONTROL (ESC)11.8%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
unclear1424.6%0.87
loss of control1119.3%0.90
fire or overheating1017.5%0.89
mechanical failure915.8%0.86
electrical electronic712.3%0.71
restraint or airbag35.3%0.87
noise or comfort23.5%0.54
fluid or fuel leak11.8%0.94
Severities
LabelCountShare of taggedMean confidence
moderate3052.6%0.86
low1526.3%0.80
high1017.5%0.86
critical11.8%0.55
none11.8%0.50

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 57 tagged complaints of 57 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

24V608000

Date: 2024-08-13. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed t (excerpt)

Consequence: An electrical short increases the risk of a fire. (excerpt)

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

387 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT128
ELECTRICAL SYSTEM113
ENGINE AND ENGINE COOLING56
ENGINE32
EQUIPMENT ADAPTIVE/MOBILITY31
STRUCTURE29
POWER TRAIN25
STEERING19

11000578

Date: 2024-05-02. Type: Warranty Program/Extension. Systems: ENGINE.

EVAP SYSTEM PURGE (VENT) VALVE EXT LTD WTY (ELW) 15/150

10249437

Date: 2024-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The basic conditions for initializing the power windows are not met.

10249027

Date: 2024-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle A A?A A A A discharged batteryA A?A A A A compl

10245364

Date: 2023-11-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES

10245365

Date: 2023-11-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES

10238081

Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

10238090

Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.

10235202

Date: 2023-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Exterior rear lights do not work.

10235205

Date: 2023-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to

10230722

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
328I57

Same model, other years

All model years | All BMW models

Other BMW models, 2016

Sources

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