The Used Car Index

2014 BMW 328I problems

NHTSA lists 151 complaints for the 2014 BMW 328I, 19 of them mention a crash and 2 mention a fire. 12 complaints mention an injury, with 18 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BMW 328I.

At a glance

Complaints
151
With crash
19
With fire
2
With injury (complaints)
12
Injuries
18
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
720,796
Investigations
2
Open investigations
1
Manufacturer communications
527

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM5234.4%
ENGINE2919.2%
ENGINE AND ENGINE COOLING2919.2%
SERVICE BRAKES2013.2%
AIR BAGS159.9%
UNKNOWN OR OTHER149.3%
FUEL/PROPULSION SYSTEM138.6%
EXTERIOR LIGHTING117.3%
POWER TRAIN96.0%
VEHICLE SPEED CONTROL85.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY7
AIR BAGSSENSOR2
ELECTRICAL SYSTEMSOFTWARE1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FUEL SYSTEM, GASOLINEDELIVERY1
LATCHES/LOCKS/LINKAGESDOORS1
TIRESSIDEWALL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control3422.5%0.86
mechanical failure3321.9%0.79
electrical electronic2415.9%0.82
unclear2013.2%0.88
fire or overheating159.9%0.86
restraint or airbag159.9%0.92
noise or comfort32.0%0.73
visibility or lighting32.0%0.81
fluid or fuel leak21.3%0.91
structural or corrosion21.3%0.59
Severities
LabelCountShare of taggedMean confidence
moderate8858.3%0.83
low3623.8%0.73
high2214.6%0.92
none32.0%0.75
critical21.3%0.70

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 151 tagged complaints of 151 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

25V871000

Date: 2025-12-17. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.

Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.

Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

24V608000

Date: 2024-08-13. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed t (excerpt)

Consequence: An electrical short increases the risk of a fire. (excerpt)

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

24V527000

Date: 2024-07-11. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of model (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death. (excerpt)

Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

24V288000

Date: 2024-04-24. Systems: AIR BAGS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which (excerpt)

Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury. (excerpt)

Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

15V520000

Date: 2015-08-17. Systems: EXTERIOR LIGHTING.

Defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufact (excerpt)

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com. (excerpt)

Do not drive: No. Park outside: No.

15V189000

Date: 2015-03-31. Systems: FUEL SYSTEM, GASOLINE.

Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nic (excerpt)

Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

14V627000

Date: 2014-10-07. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, a (excerpt)

Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

13V454000

Date: 2013-09-26. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power (excerpt)

Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

PE13030

Opened: 2013-09-06. Closed: 2013-10-25.

Loss of power assist braking

In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk w

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: 13V454000.

Manufacturer communications

527 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT164
ELECTRICAL SYSTEM163
ENGINE AND ENGINE COOLING82
ENGINE49
EQUIPMENT ADAPTIVE/MOBILITY41
STRUCTURE33
POWER TRAIN32
EXTERIOR LIGHTING29

11009423

Date: 2024-10-25. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

Fuel tank limited warranty for leakage, due to defects in materials or workmanship, has been extended to 15 years/150,000 miles as determined from the original in-service date

10249437

Date: 2024-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.

The basic conditions for initializing the power windows are not met.

10249027

Date: 2024-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle A A?A A A A discharged batteryA A?A A A A compl

10238081

Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

10238090

Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.

10235202

Date: 2023-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Exterior rear lights do not work.

10235205

Date: 2023-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to

10230717

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.

10230722

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

10227568

Date: 2022-10-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, BACK OVER PREVENTION, LANE DEPARTURE, SEATS, UNKNOWN OR OTHER.

According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "93

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
328I151

Same model, other years

All model years | All BMW models

Other BMW models, 2014

Sources

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