NHTSA lists 393 complaints for the 2013 Cadillac SRX, 15 of them mention a crash and 5 mention a fire. 10 complaints mention an injury, with 21 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CADILLAC SRX.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| visibility or lighting | 226 | 57.5% | 0.99 |
|---|
| electrical electronic | 62 | 15.8% | 0.87 |
|---|
| loss of control | 51 | 13.0% | 0.80 |
|---|
| mechanical failure | 22 | 5.6% | 0.71 |
|---|
| unclear | 11 | 2.8% | 0.93 |
|---|
| fire or overheating | 6 | 1.5% | 0.95 |
|---|
| structural or corrosion | 6 | 1.5% | 0.57 |
|---|
| restraint or airbag | 5 | 1.3% | 0.96 |
|---|
| fluid or fuel leak | 2 | 0.5% | 0.55 |
|---|
| noise or comfort | 2 | 0.5% | 0.70 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 300 | 76.3% | 0.90 |
|---|
| low | 63 | 16.0% | 0.70 |
|---|
| high | 24 | 6.1% | 0.82 |
|---|
| none | 4 | 1.0% | 0.70 |
|---|
| critical | 2 | 0.5% | 0.72 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 393 tagged complaints of 393 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2021-06-24. Systems: SUSPENSION.
Defect: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link. (excerpt)
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. (excerpt)
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. O (excerpt)
Do not drive: Yes. Park outside: No.
Date: 2014-09-19. Systems: SUSPENSION.
Defect: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehic (excerpt)
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash. (excerpt)
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-04-25. Systems: POWER TRAIN.
Defect: General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
Consequence: A three to four second lag in acceleration may increase the risk of crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.
Do not drive: No. Park outside: No.
Date: 2013-05-16. Systems: WHEELS.
Defect: General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.
Consequence: If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.
Do not drive: No. Park outside: No.
Date: 2013-03-15. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Defect: General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interloc (excerpt)
Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash. (excerpt)
Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
2,008 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 890 |
|---|
| ELECTRICAL SYSTEM | 443 |
|---|
| ENGINE AND ENGINE COOLING | 178 |
|---|
| ENGINE | 143 |
|---|
| POWER TRAIN | 140 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 108 |
|---|
| VISIBILITY | 80 |
|---|
| WHEELS | 74 |
|---|
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030091
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11030092
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
11027601
Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11025755
Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If
11023091
Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
New Vehicle Monitoring Programs Section in IVH
11022775
Date: 2025-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Provide info on that parts restriction ending for the rear diff clutch control 19435910
11022084
Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.