NHTSA lists 442 complaints for the 2015 Cadillac SRX, 12 of them mention a crash and 3 mention a fire. 10 complaints mention an injury, with 11 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CADILLAC SRX.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| visibility or lighting | 312 | 70.6% | 0.99 |
|---|
| electrical electronic | 52 | 11.8% | 0.89 |
|---|
| mechanical failure | 28 | 6.3% | 0.81 |
|---|
| loss of control | 17 | 3.8% | 0.72 |
|---|
| structural or corrosion | 10 | 2.3% | 0.69 |
|---|
| fire or overheating | 8 | 1.8% | 0.83 |
|---|
| unclear | 6 | 1.4% | 0.88 |
|---|
| noise or comfort | 4 | 0.9% | 0.81 |
|---|
| restraint or airbag | 4 | 0.9% | 0.84 |
|---|
| fluid or fuel leak | 1 | 0.2% | 0.38 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 361 | 81.7% | 0.91 |
|---|
| low | 58 | 13.1% | 0.71 |
|---|
| high | 20 | 4.5% | 0.93 |
|---|
| critical | 2 | 0.5% | 0.80 |
|---|
| none | 1 | 0.2% | 0.43 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 442 tagged complaints of 442 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2026-05-21. Systems: AIR BAGS.
Defect: General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment. (excerpt)
Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. (excerpt)
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall beca (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-06-24. Systems: SUSPENSION.
Defect: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link. (excerpt)
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. (excerpt)
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. O (excerpt)
Do not drive: Yes. Park outside: No.
Date: 2014-12-19. Systems: SEATS.
Defect: General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
Consequence: The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.
Do not drive: No. Park outside: No.
Date: 2014-09-19. Systems: SUSPENSION.
Defect: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehic (excerpt)
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash. (excerpt)
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
1,529 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 655 |
|---|
| ELECTRICAL SYSTEM | 328 |
|---|
| ENGINE AND ENGINE COOLING | 155 |
|---|
| ENGINE | 134 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 98 |
|---|
| POWER TRAIN | 92 |
|---|
| UNKNOWN OR OTHER | 73 |
|---|
| WHEELS | 65 |
|---|
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030091
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11030092
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
11027601
Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11025755
Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If
11023091
Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
New Vehicle Monitoring Programs Section in IVH
11022775
Date: 2025-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Provide info on that parts restriction ending for the rear diff clutch control 19435910