NHTSA lists 168 complaints for the 2016 Cadillac SRX, 11 of them mention a crash and 1 mention a fire. 8 complaints mention an injury, with 10 injuries and 3 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as CADILLAC SRX.
At a glance
Complaints
168
With crash
11
With fire
1
With injury (complaints)
8
Injuries
10
Deaths
3
Recalls
2
Do not drive recalls
1
Park outside recalls
0
Recall potential units (maximum)
380,498
Investigations
0
Open investigations
0
Manufacturer communications
1,155
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
EXTERIOR LIGHTING
98
58.3%
UNKNOWN OR OTHER
23
13.7%
SUSPENSION
16
9.5%
ELECTRICAL SYSTEM
15
8.9%
AIR BAGS
7
4.2%
SERVICE BRAKES
6
3.6%
VISIBILITY/WIPER
6
3.6%
POWER TRAIN
5
3.0%
ENGINE
4
2.4%
ELECTRONIC STABILITY CONTROL (ESC)
3
1.8%
Top subsystems
System
Subsystem
Complaints
EXTERIOR LIGHTING
HEADLIGHTS
12
STRUCTURE
BODY
2
BACK OVER PREVENTION
CAMERA SYSTEM
1
BACK OVER PREVENTION
SENSING SYSTEM
1
POWER TRAIN
AXLE ASSEMBLY
1
SUSPENSION
REAR
1
VISIBILITY
REARVIEW MIRRORS/DEVICES
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment. (excerpt)
Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. (excerpt)
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall beca (excerpt)
Defect: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link. (excerpt)
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. (excerpt)
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. O (excerpt)
Do not drive: Yes. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1,155 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
461
ELECTRICAL SYSTEM
231
ENGINE AND ENGINE COOLING
128
ENGINE
120
POWER TRAIN
85
EQUIPMENT ADAPTIVE/MOBILITY
72
UNKNOWN OR OTHER
71
WHEELS
49
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030091
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11030092
Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
11027601
Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11025755
Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If
11023091
Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
New Vehicle Monitoring Programs Section in IVH
11022775
Date: 2025-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Provide info on that parts restriction ending for the rear diff clutch control 19435910
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.