The Used Car Index

2017 Chevrolet Bolt EV problems

NHTSA lists 348 complaints for the 2017 Chevrolet Bolt EV, 11 of them mention a crash and 5 mention a fire. 5 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHEVROLET BOLT EV.

At a glance

Complaints
348
With crash
11
With fire
5
With injury (complaints)
5
Injuries
5
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
2
Recall potential units (maximum)
111,242
Investigations
2
Open investigations
0
Manufacturer communications
1,056

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING12435.6%
ELECTRICAL SYSTEM11432.8%
FUEL/PROPULSION SYSTEM7020.1%
UNKNOWN OR OTHER349.8%
POWER TRAIN277.8%
SERVICE BRAKES226.3%
ENGINE164.6%
VISIBILITY/WIPER123.4%
VEHICLE SPEED CONTROL113.2%
SUSPENSION72.0%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREBLIND SPOT DETECTION5
ELECTRICAL SYSTEMPROPULSION SYSTEM4
ELECTRICAL SYSTEM12V/24V/48V BATTERY3
FORWARD COLLISION AVOIDANCEWARNINGS2
ELECTRICAL SYSTEMADAS1
EQUIPMENTELECTRICAL1
EXTERIOR LIGHTINGBRAKE LIGHTS1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LANE DEPARTUREASSIST1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic9727.9%0.81
mechanical failure8825.3%0.72
fire or overheating6819.5%0.90
loss of control5515.8%0.69
noise or comfort133.7%0.77
visibility or lighting123.4%0.92
unclear72.0%0.82
restraint or airbag41.1%0.99
structural or corrosion30.9%0.45
fluid or fuel leak10.3%0.60
Severities
LabelCountShare of taggedMean confidence
moderate22664.9%0.81
low7120.4%0.69
high4713.5%0.85
none30.9%0.81
critical10.3%0.37

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 348 tagged complaints of 348 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

23V845000

Date: 2023-12-14. Systems: SEAT BELTS, STRUCTURE.

Defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire. (excerpt)

Consequence: A fire increases the risk of injury. (excerpt)

Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and wi (excerpt)

Do not drive: No. Park outside: No.

22V930000

Date: 2022-12-15. Systems: SEAT BELTS, STRUCTURE.

Defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

Do not drive: No. Park outside: No.

21V560000

Date: 2021-07-23. Systems: ELECTRICAL SYSTEM.

Defect: General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity. (excerpt)

Consequence: A battery fire increases the risk of injury. (excerpt)

Remedy: Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective batt (excerpt)

Do not drive: No. Park outside: Yes.

20V701000

Date: 2020-11-13. Systems: ELECTRICAL SYSTEM.

Defect: General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity. (excerpt)

Consequence: A battery fire increases the risk of injury. (excerpt)

Remedy: This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate eith (excerpt)

Do not drive: No. Park outside: Yes.

Investigations

2 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

PE20016

Opened: 2020-10-09. Closed: 2022-02-07.

Electric Vehicle Battery Fires

In October 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2017-2020 Model Year (MY) Chevrolet Bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, ODI had received 2 Vehicle Owner Questionnaires (VOQs) and several field reports. All complaints alleged vehicles caug

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 20V701000, 21V560000, 21V650000.

Manufacturer communications

1,056 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT448
ELECTRICAL SYSTEM329
UNKNOWN OR OTHER79
POWER TRAIN77
EQUIPMENT ADAPTIVE/MOBILITY57
ENGINE54
ENGINE AND ENGINE COOLING53
WHEELS49

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029444

Date: 2026-03-03. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BOLT EV348

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2017

Sources

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