The Used Car Index

2020 Chevrolet Bolt EV problems

NHTSA lists 174 complaints for the 2020 Chevrolet Bolt EV, 7 of them mention a crash and 4 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHEVROLET BOLT EV.

At a glance

Complaints
174
With crash
7
With fire
4
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
3
Recall potential units (maximum)
111,242
Investigations
2
Open investigations
0
Manufacturer communications
601

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM9454.0%
FUEL/PROPULSION SYSTEM3017.2%
STEERING2212.6%
UNKNOWN OR OTHER2112.1%
POWER TRAIN116.3%
ENGINE84.6%
VEHICLE SPEED CONTROL84.6%
AIR BAGS63.4%
SEAT BELTS63.4%
EXTERIOR LIGHTING52.9%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMPROPULSION SYSTEM4
BACK OVER PREVENTIONWARNINGS3
ELECTRICAL SYSTEM12V/24V/48V BATTERY3
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
LANE DEPARTUREASSIST3
LANE DEPARTUREWARNING3
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING2
EQUIPMENTELECTRICAL2
EXTERIOR LIGHTINGBRAKE LIGHTS1
EXTERIOR LIGHTINGHEADLIGHTS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic7342.0%0.80
fire or overheating2715.5%0.86
loss of control2514.4%0.84
visibility or lighting169.2%0.86
mechanical failure158.6%0.70
unclear126.9%0.85
restraint or airbag42.3%0.96
noise or comfort10.6%0.75
structural or corrosion10.6%0.49
Severities
LabelCountShare of taggedMean confidence
moderate9152.3%0.81
low6839.1%0.76
high126.9%0.90
none21.1%0.98
critical10.6%0.92

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 174 tagged complaints of 174 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

24V812000

Date: 2024-10-31. Systems: ELECTRICAL SYSTEM.

Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity. (excerpt)

Consequence: A battery fire increases the risk of injury. (excerpt)

Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notific (excerpt)

Do not drive: No. Park outside: Yes.

24V481000

Date: 2024-06-27. Systems: ELECTRICAL SYSTEM.

Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire. (excerpt)

Consequence: A battery fire increases the risk of injury. (excerpt)

Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner no (excerpt)

Do not drive: No. Park outside: Yes.

23V845000

Date: 2023-12-14. Systems: SEAT BELTS, STRUCTURE.

Defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire. (excerpt)

Consequence: A fire increases the risk of injury. (excerpt)

Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and wi (excerpt)

Do not drive: No. Park outside: No.

22V930000

Date: 2022-12-15. Systems: SEAT BELTS, STRUCTURE.

Defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

Do not drive: No. Park outside: No.

21V650000

Date: 2021-08-20. Systems: ELECTRICAL SYSTEM.

Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity. (excerpt)

Consequence: A battery fire increases the risk of injury. (excerpt)

Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notificat (excerpt)

Do not drive: No. Park outside: Yes.

20V811000

Date: 2020-12-23. Systems: SEAT BELTS.

Defect: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an (excerpt)

Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury. (excerpt)

Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230. (excerpt)

Do not drive: No. Park outside: No.

20V808000

Date: 2020-12-22. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV vehicles. These vehicles may have an improperly cast front left brake caliper that can fracture during a high-pressure braking event.

Consequence: If a brake caliper fractures and brake fluid is lost, the vehicle may experience reduced brake performance, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the casting lot number on the front left brake caliper and replace it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202321400.

Do not drive: No. Park outside: No.

20V184000

Date: 2020-03-26. Systems: LATCHES/LOCKS/LINKAGES.

Defect: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.

Consequence: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.

Remedy: GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

PE20016

Opened: 2020-10-09. Closed: 2022-02-07.

Electric Vehicle Battery Fires

In October 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2017-2020 Model Year (MY) Chevrolet Bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, ODI had received 2 Vehicle Owner Questionnaires (VOQs) and several field reports. All complaints alleged vehicles caug

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 20V701000, 21V560000, 21V650000.

Manufacturer communications

601 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT242
ELECTRICAL SYSTEM188
UNKNOWN OR OTHER104
POWER TRAIN45
WHEELS35
ENGINE AND ENGINE COOLING31
STRUCTURE28
EQUIPMENT ADAPTIVE/MOBILITY27

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036284

Date: 2026-08-19. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Certain vehicles may have a condition where a false diagnostic trouble code (DTC) is set. Dealers are to reprogram the Hybrid Powertrain Control Module 2.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029444

Date: 2026-03-03. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027786

Date: 2026-01-27. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Certain vehicles may have a condition where a false diagnostic trouble code (DTC) is set. Dealers are to reprogram the Hybrid Powertrain Control Module 2.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BOLT EV174

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2020

Sources

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