The Used Car Index

2017 Chevrolet Cruze problems

NHTSA lists 201 complaints for the 2017 Chevrolet Cruze, 8 of them mention a crash and 6 mention a fire. 5 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET CRUZE.

At a glance

Complaints
201
With crash
8
With fire
6
With injury (complaints)
5
Injuries
5
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
111,966
Investigations
0
Open investigations
0
Manufacturer communications
1,232

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE7336.3%
POWER TRAIN3919.4%
ELECTRICAL SYSTEM3316.4%
UNKNOWN OR OTHER3115.4%
SERVICE BRAKES189.0%
STRUCTURE168.0%
FUEL/PROPULSION SYSTEM157.5%
EXTERIOR LIGHTING126.0%
VEHICLE SPEED CONTROL105.0%
AIR BAGS73.5%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY14
ENGINE AND ENGINE COOLINGENGINE3
ELECTRICAL SYSTEMIGNITION1
ELECTRONIC STABILITY CONTROL (ESC)CONTROL MODULE1
EXTERIOR LIGHTINGBACK UP LIGHTS1
EXTERIOR LIGHTINGBRAKE LIGHTS1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LATCHES/LOCKS/LINKAGESHOOD1
POWER TRAINCLUTCH ASSEMBLY1
SERVICE BRAKES, AIRANTILOCK1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure6532.3%0.89
loss of control4823.9%0.80
electrical electronic4019.9%0.83
visibility or lighting168.0%0.83
structural or corrosion94.5%0.76
fluid or fuel leak73.5%0.81
restraint or airbag73.5%0.90
noise or comfort42.0%0.80
unclear31.5%0.87
fire or overheating21.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate12863.7%0.83
low5627.9%0.67
high157.5%0.84
critical10.5%0.91
none10.5%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 201 tagged complaints of 201 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

18V304000

Date: 2018-05-10. Systems: FUEL SYSTEM, GASOLINE.

Defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

Do not drive: No. Park outside: No.

17V057000

Date: 2017-01-26. Systems: SEATS.

Defect: General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stand (excerpt)

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants. (excerpt)

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,232 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT483
ELECTRICAL SYSTEM259
ENGINE AND ENGINE COOLING196
ENGINE130
POWER TRAIN98
EQUIPMENT ADAPTIVE/MOBILITY76
UNKNOWN OR OTHER72
WHEELS49

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11025552

Date: 2025-10-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CRUZE201

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2017

Sources

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