The Used Car Index

2020 Chevrolet Trax problems

NHTSA lists 96 complaints for the 2020 Chevrolet Trax, 5 of them mention a crash and 2 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHEVROLET TRAX.

At a glance

Complaints
96
With crash
5
With fire
2
With injury (complaints)
4
Injuries
5
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
614

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2829.2%
ENGINE2121.9%
UNKNOWN OR OTHER1919.8%
POWER TRAIN1515.6%
SERVICE BRAKES1212.5%
FUEL/PROPULSION SYSTEM1111.5%
SUSPENSION99.4%
AIR BAGS77.3%
TIRES66.3%
VEHICLE SPEED CONTROL66.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY4
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS3
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL2
TIRESSIDEWALL2
AIR BAGSSENSOR1
CHILD SEATSHELL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
SEAT BELTSREAR/OTHER1
TIRESBEAD1
TIRESTREAD/BELT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2526.0%0.83
mechanical failure2121.9%0.85
loss of control2020.8%0.75
restraint or airbag1010.4%0.86
fire or overheating66.3%0.76
structural or corrosion44.2%0.64
visibility or lighting44.2%0.86
fluid or fuel leak33.1%0.90
unclear33.1%0.99
Severities
LabelCountShare of taggedMean confidence
moderate6264.6%0.81
low2020.8%0.69
high1010.4%0.72
none33.1%0.55
critical11.0%0.70

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 96 tagged complaints of 96 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

614 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT212
ELECTRICAL SYSTEM132
ENGINE AND ENGINE COOLING100
UNKNOWN OR OTHER92
ENGINE53
POWER TRAIN53
WHEELS35
EQUIPMENT ADAPTIVE/MOBILITY29

11038137

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the technician a repair direction when a failed programming event occurs when replacing the Instrument Panel Cluster.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036397

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the technician a repair direction when a failed programming event occurs when replacing the Instrument Panel Cluster.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TRAX96

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2020

Sources

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