The Used Car Index

2020 Chevrolet Malibu problems

NHTSA lists 198 complaints for the 2020 Chevrolet Malibu, 10 of them mention a crash and 0 mention a fire. 5 complaints mention an injury, with 7 injuries and 1 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET MALIBU.

At a glance

Complaints
198
With crash
10
With fire
0
With injury (complaints)
5
Injuries
7
Deaths
1
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
402
Investigations
1
Open investigations
1
Manufacturer communications
770

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE5929.8%
POWER TRAIN5829.3%
ELECTRICAL SYSTEM5728.8%
UNKNOWN OR OTHER4422.2%
SERVICE BRAKES4221.2%
VEHICLE SPEED CONTROL189.1%
STEERING168.1%
FUEL/PROPULSION SYSTEM147.1%
SERVICE BRAKES, HYDRAULIC63.0%
AIR BAGS42.0%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION3
ENGINE AND ENGINE COOLINGENGINE2
STRUCTUREBODY2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FUEL SYSTEM, GASOLINEFUEL INJECTION SYSTEM1
SERVICE BRAKES, AIRANTILOCK1
SERVICE BRAKES, HYDRAULICPOWER ASSIST1
VEHICLE SPEED CONTROLTHROTTLE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control8241.4%0.80
electrical electronic8040.4%0.86
mechanical failure2311.6%0.83
restraint or airbag42.0%0.93
unclear42.0%0.80
fluid or fuel leak21.0%0.55
structural or corrosion21.0%0.80
noise or comfort10.5%1.00
Severities
LabelCountShare of taggedMean confidence
moderate12462.6%0.84
low6331.8%0.70
high63.0%0.90
none31.5%0.90
critical21.0%0.86

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 198 tagged complaints of 198 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

21V649000

Date: 2021-08-20. Systems: SEAT BELTS.

Defect: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA25005

Opened: 2025-10-21. Closed: Not listed.

DTN Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuri

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

770 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT246
ELECTRICAL SYSTEM198
ENGINE AND ENGINE COOLING122
POWER TRAIN105
UNKNOWN OR OTHER99
ENGINE77
WHEELS38
STRUCTURE34

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11033723

Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PIP6032B provides diagnostic direction for dealers when encountering transmission leaks

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

11027701

Date: 2026-01-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MALIBU198

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2020

Sources

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