The Used Car Index

2004 Dodge Ram 2500 problems

NHTSA lists 582 complaints for the 2004 Dodge Ram 2500, 49 of them mention a crash and 7 mention a fire. 14 complaints mention an injury, with 14 injuries and 4 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE RAM 2500.

At a glance

Complaints
582
With crash
49
With fire
7
With injury (complaints)
14
Injuries
14
Deaths
4
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
706,664
Investigations
8
Open investigations
1
Manufacturer communications
39

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING14024.1%
POWER TRAIN11018.9%
SUSPENSION10618.2%
AIR BAGS9015.5%
ELECTRICAL SYSTEM478.1%
STRUCTURE356.0%
EXTERIOR LIGHTING264.5%
ENGINE AND ENGINE COOLING244.1%
VISIBILITY183.1%
VEHICLE SPEED CONTROL172.9%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION76
SUSPENSIONFRONT46
STRUCTUREBODY17
POWER TRAINDRIVELINE12
ENGINE AND ENGINE COOLINGENGINE7
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM6
ELECTRICAL SYSTEMHORN4
STEERINGGEAR BOX (OTHER THAN RACK AND PINION)4
STRUCTUREFRAME AND MEMBERS4
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM4

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

6 recalls.

14V770000

Date: 2014-12-03. Systems: AIR BAGS.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Haw (excerpt)

Consequence: In the event of a crash necessitating deployment of the passengerA s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may con (excerpt)

Do not drive: No. Park outside: No.

13V528000

Date: 2013-11-06. Systems: STEERING.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

Do not drive: No. Park outside: No.

11V350000

Date: 2011-07-06. Systems: STEERING.

Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY (excerpt)

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH. (excerpt)

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. (excerpt)

Do not drive: No. Park outside: No.

05V462000

Date: 2005-10-06. Systems: POWER TRAIN.

Defect: ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

Consequence: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

Remedy: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

04V221000

Date: 2004-05-06. Systems: EQUIPMENT.

Defect: THE VEHICLE CERTIFICATION LABEL ON SOME PICKUP TRUCKS LISTS INCORRECT TIRE, WHEEL, AND RECOMMENDED INFLATION PRESSURE INFORMATION WHICH DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS.'

Consequence: INSTALLING THE INCORRECT TIRE/RIM SIZES AND LOADING THE VEHICLE TO THE WEIGHTS SHOWN ON THE LABEL CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH WITHOUT WARNING.

Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING THE CORRECTED INFORMATION RELATIVE TO VEHICLE TIRE AND RIM SIZE, AND RECOMMENDED INFLATION PRESSURE. THIS RECALL BEGAN ON MAY 5, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

03V503000

Date: 2003-12-04. Systems: POWER TRAIN.

Defect: ON CERTAIN PICKUP TRUCKS, THE TRANSFER CASE TO TRANSMISSION ATTACHING FASTENERS MAY NOT BE TIGHTENED CORRECTLY. THIS COULD CAUSE THE TRANSMISSION ADAPTER OR TRANSFER CASE HOUSING TO CRACK AND LEAK FLUID.

Consequence: CONTINUED OPERATION CAN RESULT IN PROPELLER SHAFT SEPARATION AND DAMAGE TO FUEL SYSTEM COMPONENTS, WHICH COULD LEAD TO A FUEL LEAK. FLUID AND/OR FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN CAUSE AN UNDERBODY FIRE.

Remedy: DEALERS WILL RETIGHTEN THE TRANSFER CASE TO TRANSMISSION FASTENERS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Do not drive: No. Park outside: No.

Investigations

8 investigations; 1 open.

EA15001

Opened: 2015-02-24. Closed: Not listed.

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive a

Systems: AIR BAGS.

Linked campaign numbers: 14V668, 15E040, 15E041, 15E042, 15E043, 15V284, 15V285, 15V286, 15V287, 15V312, 15V313, 15V318, 15V319, 15V320, 15V322, 15V323, 15V324, 15V361, 15V370, 15V444, 16E005, 16E006, 16E009, 16E042, 16E043, 16E044, 16V036, 16V061, 16V063, 16V071, 16V077, 16V078, 16V079, 16V081, 16V127, 16V128, 16V267, 16V334, 16V340, 16V341, 16V344, 16V346, 16V347, 16V349, 16V352, 16V358, 16V359, 16V361, 16V363, 16V364, 16V373, 16V374, 16V382, 16V384, 16V418, 16V499, 16V947, 17E001, 17E002, 17E034, 17V004, 17V005, 17V006, 17V013, 17V014, 17V015, 17V016, 17V017, 17V020, 17V022, 17V023, 17V024, 17V026, 17V027, 17V028, 17V029, 17V030, 17V031, 17V032, 17V047, 17V068, 17V429, 17V449, 17V457, 17V474, 17V478, 17V479, 17V480, 17V569, 17V787, 17V788, 17V793, 17V806, 17V807, 18E001, 18E002, 18E003, 18V004, 18V007, 18V009, 18V010, 18V011, 18V012, 18V013, 18V014, 18V015, 18V016, 18V018, 18V021, 18V022, 18V023, 18V024, 18V025, 18V030, 18V031, 18V032, 18V038, 18V039, 18V040, 18V041, 18V042, 18V043, 18V044, 18V045, 18V046, 18V082, 18V148, 18V220, 18V247, 18V381, 18V401, 18V402, 18V403, 18V404, 18V427, 18V452, 18V661, 18V662, 18V717, 18V883, 19E001, 19E002, 19E003, 19E016, 19V001, 19V002, 19V003, 19V004, 19V005, 19V006, 19V007, 19V008, 19V009, 19V010, 19V014, 19V015, 19V016, 19V017, 19V018, 19V141, 19V181, 19V182, 19V488, 19V499, 19V500, 19V501, 19V502, 19V698, 19V741, 19V781, 19V782, 20E001, 20V001, 20V002, 20V003, 20V007, 20V008, 20V011, 20V016, 20V017, 20V018, 20V747, 20V785, 21E013, 21V050, 21V051, 21V052, 21V053, 21V054, 21V076, 21V081, 21V158, 21V162, 22V945.

AQ14003

Opened: 2014-10-20. Closed: 2016-05-16.

Chrysler's execution of 13V-528 & 529

RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both o

Systems: STEERING.

Linked campaign numbers: None listed.

PE14016

Opened: 2014-06-11. Closed: 2015-03-02.

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive a

Systems: AIR BAGS.

Linked campaign numbers: 13V172000, 14E073000, 14V428000, 14V700000, 14V763000, 14V770000, 14V772001, 14V787000, 15V226000.

PE14013

Opened: 2014-05-19. Closed: 2014-12-23.

Clutch Interlock Switch Malfunction

On December 16, 2104, Chrysler Group LLC submitted a Safety Recall Report to NHTSA describing a defect in the clutch ignition interlock switches in approximately 66,819 model year (MY) 2006 through early-2007 Dodge Ram Trucks, Dodge Dakota, and Mitsubishi Raider vehicles equipped with manual transmissions and built between July 1, 2005 and July 31, 2006 (NHTSA Recall No. 14V-795, Chrysler Recall N

Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Linked campaign numbers: 14V795000.

EA05018

Opened: 2005-11-02. Closed: 2007-08-29.

ENGINE STALL

ANALYSIS OF THE COMPLAINT, FIELD REPORT AND WARRANTY DATA SHOWS THAT THE MAJORITY OF STALLING INCIDENTS IN THE SUBJECT VEHICLES APPEAR TO BE RELATED TO THE ENGINE CALIBRATION CONCERNS THAT DAIMLERCHRYSLER ADDRESSED WITH SERVICE BULLETINS RELEASING REVISED PCM SOFTWARE.ANALYSIS OF THE COMPLAINTS AND ODI'S SURVEY OF OWNERS OF VEHICLES THAT RECEIVED ENGINE MANAGEMENT SOFTWARE UPDATES UNDER TSB #18-01

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

PE05027

Opened: 2005-05-16. Closed: 2005-11-03.

ENGINE STALL

ON MAY 16, 2005,ODI OPENED PRELIMINARY EVALUATION PE05-027 TO INVESTIGATE COMPLAINTS OF ENGINE STALLING IN MODEL YEAR 2004-05 DODGE DURANGO SUVS AND RAM 1500 SERIES PICKUPS EQUIPPED WITH THE 5.7L V8 ENGINE.INFORMATION PROVIDED BY DAIMLERCHRYSLER DURING PE05-027 INDICATED THAT A LARGE PERCENTAGE OF THE COMPLAINTS ARE RELATED TO AN IDLE UNDERSHOOT CONDITION THAT MAY CAUSE THE ENGINE TO STALL DURING

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

EA04025

Opened: 2004-08-26. Closed: 2005-12-22.

FALSE PARK

THE SUBJECT VEHICLES ARE HEAVY DUTY PICKUP TRUCKS WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS COMMONLY USED FOR COMMERCIAL AND WORK PURPOSES.A COLUMN MOUNTED SHIFT LEVER IS USED FOR GEAR SELECTION AND AN ELECTRONIC PRNDL ON THE INSTRUMENT PANEL PROVIDES GEAR POSITION INFORMATION TO THE DRIVER.THE SUBJECT VEHICLES ARE ALSO EQUIPPED WITH A BRAKE-TRANSMISSION SHIFT INTERLOCK THAT PREVENTS THE SHI

Systems: POWER TRAIN.

Linked campaign numbers: 05V462000.

PE04039

Opened: 2004-04-13. Closed: 2004-08-26.

FALSE PARK

THERE HAVE BEEN 50 COMPLAINTS TO ODI AND DAIMLERCHRYSLER ALLEGING INCIDENTS OF REVERSE POWERED ROLLAWAY IN SUBJECT VEHICLES THAT WERE PARKED WITH THE ENGINE RUNNING AND THE PARKING BRAKE DISENGAGED.THE INCIDENTS ARE ALLEGED TO HAVE RESULTED IN 42 CRASHES AND 3 INJURIES. ACCORDING TO DAIMLERCHRYSLER, INCIDENT VEHICLE INSPECTIONS HAVE NOT IDENTIFIED ANY MISADJUSTED OR BROKEN PARTS.A TYPICAL INCIDENT

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

Manufacturer communications

39 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING10
EQUIPMENT10
ELECTRICAL SYSTEM9
STRUCTURE7
POWER TRAIN3
STEERING2
AIR BAGS1
FUEL SYSTEM, DIESEL1

11034393

Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

11010205

Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Plate - Planetary

10223762

Date: 2022-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

10230298

Date: 2022-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

10221686

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10229256

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10175743

Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Disinfectant Solution Recommended for COVID-19

10175735

Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10220099

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10220101

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
RAM 2500582

Same model, other years

All model years | All Dodge models

Other Dodge models, 2004

Sources

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