The Used Car Index

2012 Dodge Ram 2500 problems

NHTSA lists 283 complaints for the 2012 Dodge Ram 2500, 8 of them mention a crash and 12 mention a fire. 4 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE RAM 2500.

At a glance

Complaints
283
With crash
8
With fire
12
With injury (complaints)
4
Injuries
4
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,482,874
Investigations
1
Open investigations
0
Manufacturer communications
299

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING10938.5%
ELECTRICAL SYSTEM5118.0%
ENGINE4415.5%
POWER TRAIN3512.4%
FUEL/PROPULSION SYSTEM248.5%
SUSPENSION227.8%
SERVICE BRAKES144.9%
UNKNOWN OR OTHER144.9%
AIR BAGS113.9%
ENGINE AND ENGINE COOLING93.2%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY7
ENGINE AND ENGINE COOLINGENGINE4
POWER TRAINAUTOMATIC TRANSMISSION3
TIRESTREAD/BELT3
ELECTRICAL SYSTEMIGNITION2
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM2
ELECTRICAL SYSTEMWIRING1
POWER TRAINTRANSFER CASE (4-WHEEL DRIVE)1
STRUCTUREFRAME AND MEMBERS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
unclear7528.4%0.87
loss of control5721.6%0.80
mechanical failure5219.7%0.86
electrical electronic3613.6%0.80
fire or overheating155.7%0.91
noise or comfort83.0%0.86
restraint or airbag62.3%0.94
visibility or lighting62.3%0.79
fluid or fuel leak51.9%0.94
structural or corrosion41.5%0.88
Severities
LabelCountShare of taggedMean confidence
moderate12447.0%0.81
low10941.3%0.73
high3111.7%0.84

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 264 tagged complaints of 283 complaints (93.3%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

17V821000

Date: 2017-12-20. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the (excerpt)

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79. (excerpt)

Do not drive: No. Park outside: No.

15V459000

Date: 2015-07-22. Systems: AIR BAGS.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Do not drive: No. Park outside: No.

14V635000

Date: 2014-10-08. Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat. (excerpt)

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrys (excerpt)

Do not drive: No. Park outside: No.

13V529000

Date: 2013-11-06. Systems: STEERING.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break. (excerpt)

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash. (excerpt)

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options fo (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

EA19001

Opened: 2019-04-19. Closed: 2024-09-19.

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.A During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicl

Systems: AIR BAGS.

Linked campaign numbers: 20V024.

Manufacturer communications

299 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT103
ELECTRICAL SYSTEM70
ENGINE AND ENGINE COOLING43
POWER TRAIN31
ENGINE26
STRUCTURE23
VISIBILITY15
FUEL SYSTEM, GASOLINE11

11034393

Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

11034337

Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

BEARING - CRANKSHAFT THRUST and KIT

11034373

Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

BEARING - CRANKSHAFT THRUST and KIT

11021585

Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

LAMP - DOME

11019776

Date: 2025-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

LAMP - DOME

11017451

Date: 2025-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

LAMP - DOME

11012318

Date: 2024-12-19. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

SEAL - OUTPUT SHAFT

11012351

Date: 2024-12-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GEAR - REACTION SUN

11010205

Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Plate - Planetary

11004993

Date: 2024-07-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Replacement Totally Integrated Power Module (TIPM) Displays Incorrect Vehicle Identification Number (VIN) Current and Active

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
RAM 2500283

Same model, other years

All model years | All Dodge models

Other Dodge models, 2012

Sources

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