NHTSA lists 1,115 complaints for the 2004 Dodge Durango, 45 of them mention a crash and 74 mention a fire. 34 complaints mention an injury, with 42 injuries and 2 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as DODGE DURANGO.
Model-generated complaint tags: This model year has not been tagged.
Recalls
8 recalls.
Date: 2017-12-21. Systems: EQUIPMENT.
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-05-24. Systems: AIR BAGS.
Defect: Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 (excerpt)
Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants (excerpt)
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number (excerpt)
Do not drive: Yes. Park outside: No.
Date: 2015-05-26. Systems: AIR BAGS.
Defect: Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with (excerpt)
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owner (excerpt)
Do not drive: Yes. Park outside: No.
Date: 2014-12-03. Systems: AIR BAGS.
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Haw (excerpt)
Consequence: In the event of a crash necessitating deployment of the passengerA s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. (excerpt)
Remedy: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may con (excerpt)
Do not drive: No. Park outside: No.
Date: 2007-03-09. Systems: ELECTRICAL SYSTEM.
Defect: ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
Consequence: THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
Remedy: DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Do not drive: No. Park outside: No.
Date: 2004-12-08. Systems: ELECTRICAL SYSTEM.
Defect: ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
Consequence: THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2004-01-14. Systems: VEHICLE SPEED CONTROL.
Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
Consequence: THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Do not drive: No. Park outside: No.
Date: 2003-12-12. Systems: ELECTRICAL SYSTEM.
Defect: ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
Consequence: THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
Remedy: DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Do not drive: No. Park outside: No.
Investigations
9 investigations; 3 open.
EA21002
Opened: 2021-09-17. Closed: Not listed.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt
Systems: AIR BAGS.
Linked campaign numbers: None listed.
EA15001
Opened: 2015-02-24. Closed: Not listed.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive a
Systems: AIR BAGS.
Linked campaign numbers: 14V668, 15E040, 15E041, 15E042, 15E043, 15V284, 15V285, 15V286, 15V287, 15V312, 15V313, 15V318, 15V319, 15V320, 15V322, 15V323, 15V324, 15V361, 15V370, 15V444, 16E005, 16E006, 16E009, 16E042, 16E043, 16E044, 16V036, 16V061, 16V063, 16V071, 16V077, 16V078, 16V079, 16V081, 16V127, 16V128, 16V267, 16V334, 16V340, 16V341, 16V344, 16V346, 16V347, 16V349, 16V352, 16V358, 16V359, 16V361, 16V363, 16V364, 16V373, 16V374, 16V382, 16V384, 16V418, 16V499, 16V947, 17E001, 17E002, 17E034, 17V004, 17V005, 17V006, 17V013, 17V014, 17V015, 17V016, 17V017, 17V020, 17V022, 17V023, 17V024, 17V026, 17V027, 17V028, 17V029, 17V030, 17V031, 17V032, 17V047, 17V068, 17V429, 17V449, 17V457, 17V474, 17V478, 17V479, 17V480, 17V569, 17V787, 17V788, 17V793, 17V806, 17V807, 18E001, 18E002, 18E003, 18V004, 18V007, 18V009, 18V010, 18V011, 18V012, 18V013, 18V014, 18V015, 18V016, 18V018, 18V021, 18V022, 18V023, 18V024, 18V025, 18V030, 18V031, 18V032, 18V038, 18V039, 18V040, 18V041, 18V042, 18V043, 18V044, 18V045, 18V046, 18V082, 18V148, 18V220, 18V247, 18V381, 18V401, 18V402, 18V403, 18V404, 18V427, 18V452, 18V661, 18V662, 18V717, 18V883, 19E001, 19E002, 19E003, 19E016, 19V001, 19V002, 19V003, 19V004, 19V005, 19V006, 19V007, 19V008, 19V009, 19V010, 19V014, 19V015, 19V016, 19V017, 19V018, 19V141, 19V181, 19V182, 19V488, 19V499, 19V500, 19V501, 19V502, 19V698, 19V741, 19V781, 19V782, 20E001, 20V001, 20V002, 20V003, 20V007, 20V008, 20V011, 20V016, 20V017, 20V018, 20V747, 20V785, 21E013, 21V050, 21V051, 21V052, 21V053, 21V054, 21V076, 21V081, 21V158, 21V162, 22V945.
PE14016
Opened: 2014-06-11. Closed: 2015-03-02.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive a
Systems: AIR BAGS.
Linked campaign numbers: 13V172000, 14E073000, 14V428000, 14V700000, 14V763000, 14V770000, 14V772001, 14V787000, 15V226000.
EA06015
Opened: 2006-08-28. Closed: 2007-03-15.
INSTRUMENT PANEL FIRES
THIS INVESTIGATION ORIGINATED FROM COMPLAINTS RECEIVED BY THE AGENCY REPORTING INSTRUMENT PANEL (IP) FIRES ON VEHICLES THAT WERE COVERED UNDER A PRIOR RECALL (RECALL 03V528) BY DAIMLER CHRYSLER (DCC) TO CORRECT A CRACKED CAPACITOR IN THE IP.DCC HAS NOW IDENTIFIED ANOTHER CONDITION THAT CAN CAUSE OVERHEATING OF AN INTEGRATED CIRCUIT THAT CONTROLS INTERIOR LIGHTING.THIS CONDITION AFFECTS CERTAIN MOD
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 07V092000.
RQ06006
Opened: 2006-05-05. Closed: 2006-08-28.
INSTRUMENT PANEL FIRES
THIS INVESTIGATION ORIGINATED FROM COMPLAINTS RECEIVED BY THE AGENCY REPORTING INSTRUMENT PANEL (IP) FIRES ON VEHICLES THAT WERE RECALLED(RECALL 03V528) BY DAIMLERCHRYSLER (DCC) TO CORRECT A DEFECT THAT CAUSED IP FIRES.THE RECALL CORRECTED A DEFECT CAUSED BY A CERTAIN CAPACITOR ON THE IP PRINTED CIRCUIT BOARD (PCB) THAT COULD CRACK AND OVERHEAT.THE FIRE COULD OCCUR WITHOUT WARNING WHILE THE VEHICL
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
EA06004
Opened: 2006-03-09. Closed: Not listed.
STEERING WHEEL AND STEERING SHAFT BOLTS
ON MARCH 9, 2006 ODI UPGRADED PRELIMINATRY EVALUATION PE05-056 TO ENGINEERNING ANALYSIS EA06-004 TO INVESTIGATE ALLEGATIONS OF LOOSE OR MISSING STEERING SHAFT COUPLING BOLTS AND STEERING COLUMN RETAINING BOLTS IN MODEL YEAR (MY) 2004 THROUGH 2006 DODGE DURANGO SPORT UTILITY VEHICLES AND MY 2005 THROUGH 2006 DODGE DAKOTA PICKUP TRUCKS.EITHER CONDITION COULD RESULT IN A LOSS OF STEERING CONTROL.ALTH
Systems: STEERING.
Linked campaign numbers: None listed.
EA05018
Opened: 2005-11-02. Closed: 2007-08-29.
ENGINE STALL
ANALYSIS OF THE COMPLAINT, FIELD REPORT AND WARRANTY DATA SHOWS THAT THE MAJORITY OF STALLING INCIDENTS IN THE SUBJECT VEHICLES APPEAR TO BE RELATED TO THE ENGINE CALIBRATION CONCERNS THAT DAIMLERCHRYSLER ADDRESSED WITH SERVICE BULLETINS RELEASING REVISED PCM SOFTWARE.ANALYSIS OF THE COMPLAINTS AND ODI'S SURVEY OF OWNERS OF VEHICLES THAT RECEIVED ENGINE MANAGEMENT SOFTWARE UPDATES UNDER TSB #18-01
Systems: POWER TRAIN.
Linked campaign numbers: None listed.
PE05056
Opened: 2005-10-26. Closed: 2006-03-09.
STEERING WHEEL AND SHAFT BOLTS
ON OCTOBER 26, 2005 ODI OPENED PE05-056 TO INVESTIGATE ALLEGATIONS OF LOOSE OR MISSING STEERING WHEEL OR STEERING SHAFT COUPLING BOLTS IN MODEL YEAR (MY) 2004 AND 2005 DODGE DURANGO SPORT UTILITY VEHICLES AND MY 2005 DODGE DAKOTA PICKUP TRUCKS MANUFACTURED BY DAIMLERCHRYSLER CORPORATION (DCC).DURING PE05-056 ODI IDENTIFIED 3 OWNER COMPLAINTS TO ODI OR DCC, 21 FIELD REPORTS TO DCC AND 142 WARRANTY
Systems: STEERING.
Linked campaign numbers: None listed.
PE05027
Opened: 2005-05-16. Closed: 2005-11-03.
ENGINE STALL
ON MAY 16, 2005,ODI OPENED PRELIMINARY EVALUATION PE05-027 TO INVESTIGATE COMPLAINTS OF ENGINE STALLING IN MODEL YEAR 2004-05 DODGE DURANGO SUVS AND RAM 1500 SERIES PICKUPS EQUIPPED WITH THE 5.7L V8 ENGINE.INFORMATION PROVIDED BY DAIMLERCHRYSLER DURING PE05-027 INDICATED THAT A LARGE PERCENTAGE OF THE COMPLAINTS ARE RELATED TO AN IDLE UNDERSHOOT CONDITION THAT MAY CAUSE THE ENGINE TO STALL DURING
Systems: POWER TRAIN.
Linked campaign numbers: None listed.
Manufacturer communications
81 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 23 |
|---|
| ELECTRICAL SYSTEM | 18 |
|---|
| STRUCTURE | 14 |
|---|
| POWER TRAIN | 12 |
|---|
| ENGINE AND ENGINE COOLING | 11 |
|---|
| STEERING | 3 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| SUSPENSION | 2 |
|---|
11022026
Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
11010205
Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Plate - Planetary
10223762
Date: 2022-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
10230298
Date: 2022-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
10191442
Date: 2021-02-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Mechanical rocker arm, intake, 1.7 ratio.
10220471
Date: 2021-02-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Mechanical rocker arm, intake, 1.7 ratio.
10221686
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10229256
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10175743
Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Disinfectant Solution Recommended for COVID-19
10175735
Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.