The Used Car Index

2012 Dodge Durango problems

NHTSA lists 640 complaints for the 2012 Dodge Durango, 17 of them mention a crash and 32 mention a fire. 10 complaints mention an injury, with 16 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as DODGE DURANGO.

At a glance

Complaints
640
With crash
17
With fire
32
With injury (complaints)
10
Injuries
16
Deaths
0
Recalls
10
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
653,562
Investigations
5
Open investigations
0
Manufacturer communications
207

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM34754.2%
ENGINE14122.0%
FUEL/PROPULSION SYSTEM8913.9%
SERVICE BRAKES7111.1%
STEERING426.6%
POWER TRAIN375.8%
UNKNOWN OR OTHER365.6%
AIR BAGS284.4%
VEHICLE SPEED CONTROL243.8%
EXTERIOR LIGHTING193.0%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMALTERNATOR/GENERATOR/REGULATOR4
FUEL SYSTEM, GASOLINEDELIVERY3
LANE DEPARTUREBLIND SPOT DETECTION2
STRUCTUREBODY2
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
ELECTRICAL SYSTEMIGNITION1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
ENGINE AND ENGINE COOLINGCOOLING SYSTEM1
EQUIPMENTMECHANICAL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic23841.6%0.83
loss of control15426.9%0.80
unclear569.8%0.78
mechanical failure508.7%0.78
fire or overheating244.2%0.87
restraint or airbag223.8%0.90
fluid or fuel leak111.9%0.81
noise or comfort81.4%0.72
structural or corrosion50.9%0.75
visibility or lighting40.7%0.90
Severities
LabelCountShare of taggedMean confidence
moderate33959.3%0.80
low19033.2%0.74
high407.0%0.77
none20.3%0.61
critical10.2%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 572 tagged complaints of 640 complaints (89.4%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

10 recalls.

19V813000

Date: 2019-11-14. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning. (excerpt)

Consequence: A vehicle stall increases the risk of a crash. (excerpt)

Remedy: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020 (excerpt)

Do not drive: No. Park outside: No.

17V572000

Date: 2017-09-18. Systems: SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Consequence: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Do not drive: No. Park outside: No.

17V435000

Date: 2017-07-10. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

Do not drive: No. Park outside: No.

15V879000

Date: 2015-12-28. Systems: ELECTRICAL SYSTEM, INTERIOR LIGHTING.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been r (excerpt)

Consequence: The vanity lamp wiring may short, increasing the risk of a vehicle fire. (excerpt)

Remedy: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71. (excerpt)

Do not drive: No. Park outside: No.

15V115000

Date: 2015-02-27. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integ (excerpt)

Consequence: A vehicle stall increases the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813. (excerpt)

Do not drive: No. Park outside: No.

14V634000

Date: 2014-10-08. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Do not drive: No. Park outside: No.

14V391000

Date: 2014-07-02. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Consequence: If the vanity lamp wiring shorts, there is an increased risk of fire.

Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

Do not drive: No. Park outside: No.

14V154000

Date: 2014-04-01. Systems: SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside. (excerpt)

Consequence: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1 (excerpt)

Do not drive: No. Park outside: No.

14V104000

Date: 2014-03-04. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.

Consequence: If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.

Do not drive: No. Park outside: No.

11V487000

Date: 2011-09-29. Systems: ENGINE AND ENGINE COOLING.

Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE (excerpt)

Consequence: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH. (excerpt)

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. (excerpt)

Do not drive: No. Park outside: No.

Investigations

5 investigations; 0 open.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

RQ15003

Opened: 2015-05-01. Closed: 2016-07-06.

Post 14V-391 Headliner Fires

In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy potential headliner fires occurring in 389,252 model year (MY) 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured from December 3

Systems: ELECTRICAL SYSTEM, INTERIOR LIGHTING.

Linked campaign numbers: 15V879000.

DP14004

Opened: 2014-09-25. Closed: 2015-07-24.

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall,

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

EA14001

Opened: 2014-01-10. Closed: 2014-08-12.

Headliner Fires

On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notificati

Systems: ELECTRICAL SYSTEM, INTERIOR LIGHTING.

Linked campaign numbers: 14V391000.

PE13027

Opened: 2013-08-19. Closed: 2014-01-14.

Headliner Fires

The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun visor material while driving the vehicle. In some reports the fire spread to the front seats and/or doo

Systems: ELECTRICAL SYSTEM, INTERIOR LIGHTING.

Linked campaign numbers: None listed.

Manufacturer communications

207 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM59
EQUIPMENT51
POWER TRAIN25
ENGINE AND ENGINE COOLING24
STRUCTURE17
SEATS16
ENGINE13
SUSPENSION10

11032983

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

COOLER - ENGINE OIL

11032984

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

COOLER - ENGINE OIL

11030025

Date: 2026-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SPEAKER - NONE

11030026

Date: 2026-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SPEAKER - NONE

11024038

Date: 2025-09-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING & CORE - HEATER

11022026

Date: 2025-08-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

11015799

Date: 2025-03-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

HOSE AND TUBE - HEATER SUPPLY AND RETURN

11015801

Date: 2025-03-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

HOSE AND TUBE - HEATER SUPPLY AND RETURN

11013256

Date: 2025-01-30. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replac

11010205

Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Plate - Planetary

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DURANGO640

Same model, other years

All model years | All Dodge models

Other Dodge models, 2012

Sources

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