The Used Car Index

2002 Dodge Ram 3500 problems

NHTSA lists 44 complaints for the 2002 Dodge Ram 3500, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE RAM 3500.

At a glance

Complaints
44
With crash
2
With fire
0
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
24

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE920.5%
STEERING818.2%
POWER TRAIN511.4%
SUSPENSION511.4%
AIR BAGS49.1%
FUEL SYSTEM, DIESEL49.1%
FUEL SYSTEM, OTHER36.8%
SERVICE BRAKES, HYDRAULIC36.8%
UNKNOWN OR OTHER36.8%
ELECTRICAL SYSTEM24.5%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3
ELECTRICAL SYSTEMWIRING2
ENGINE AND ENGINE COOLINGENGINE2
FUEL SYSTEM, OTHERFUEL INJECTION SYSTEM2
SUSPENSIONFRONT2
AIR BAGSFRONTAL1
FUEL SYSTEM, DIESELSTORAGE1
FUEL SYSTEM, GASOLINEDELIVERY1
FUEL SYSTEM, GASOLINEFUEL INJECTION SYSTEM1
FUEL SYSTEM, OTHERDELIVERY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

24 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT11
STRUCTURE8
ELECTRICAL SYSTEM7
ENGINE AND ENGINE COOLING4
AIR BAGS1
FUEL SYSTEM, OTHER1
Plate, Planetary1
UNKNOWN OR OTHER1

11010205

Date: 2024-10-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Plate - Planetary

10221686

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10229256

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10175743

Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Disinfectant Solution Recommended for COVID-19

10175735

Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10176211

Date: 2020-03-23. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.

This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not function. The horn electrical circuit does not affect the air

10169249

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

10220097

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10220099

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10220101

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
RAM 350044

Same model, other years

All model years | All Dodge models

Other Dodge models, 2002

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Dodge&model=Ram+3500&year=2002"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.