The Used Car Index

2009 Dodge Sprinter 2500 problems

NHTSA lists 3 complaints for the 2009 Dodge Sprinter 2500, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as DODGE SPRINTER 2500.

At a glance

Complaints
3
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
136,361
Investigations
1
Open investigations
1
Manufacturer communications
32

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS3100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

4 recalls.

17V478000

Date: 2017-07-28. Systems: AIR BAGS.

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due t (excerpt)

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)

Remedy: DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025. (excerpt)

Do not drive: No. Park outside: No.

16V077000

Date: 2016-02-10. Systems: AIR BAGS.

Defect: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's fr (excerpt)

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. (excerpt)

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at (excerpt)

Do not drive: No. Park outside: No.

11V210000

Date: 2011-03-30. Systems: SEAT BELTS.

Defect: MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY (excerpt)

Consequence: IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH. (excerpt)

Remedy: MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000. (excerpt)

Do not drive: No. Park outside: No.

10V294000

Date: 2010-06-29. Systems: FUEL SYSTEM, GASOLINE.

Defect: SPRINTER IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 VEHICLES MANUFACTURED FROM NOVEMBER 2009 THROUGH MARCH 2010 AND SOLD UNDER THE MERCEDES-BENZ, FREIGHTLINER, AND DODGE BRAND NAME. THE SPRING PLATE WHICH ATTACHES THE OIL FILLER NECK TO THE CYLINDER-HEAD COVER MAY CRACK. (excerpt)

Consequence: A CRACK IN THE SPRING PLATE MAY RESULT IN ENGINE OIL LEAKING INTO THE ENGINE COMPARTMENT FROM THE OIL FILLER NECK, POSSIBLY LEADING TO THE ACCUMULATION OF DIRT IN THE ENGINE COMPARTMENT WITH SUBSEQUENT SOILING OF THE ROAD SURFACE WHICH COULD LEAD TO A VEHICLE CRASH. (excerpt)

Remedy: DEALERS WILL REPLACE THE OIL FILLER NECK FREE OF CHARGE. MERCEDES-BENZ USA IS HANDLING THE MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN, AND CHRYSLER IS HANDLING THE DODGE SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNERS MAY CONTACT MBUSA, LLC AT 1-877-7 (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

32 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT9
FUEL/PROPULSION SYSTEM6
ENGINE5
POWER TRAIN3
UNKNOWN OR OTHER3
ELECTRICAL SYSTEM1
ENGINE AND ENGINE COOLING1
FUEL SYSTEM, DIESEL1

11038170

Date: 2026-09-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No support available for NTG5 Head Unit Variants for MB App related topics.

11036855

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calculations. As per GF28.00a Da 9900A: "vehic

11035563

Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation

11034410

Date: 2026-06-15. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical r

11034416

Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700, 162500. Additional event

11031943

Date: 2026-04-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. a ? See Pic. 1 for an example of a broken bracket. 2. Transmission bell housing cracked or broken at the e

11030629

Date: 2026-03-23. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality out of specification. The vehicle may enter

11028113

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) a OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list o

11023983

Date: 2025-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: a ?Engine oil level currently inoperative. See Attachment: Message "Engine oil

11023982

Date: 2025-09-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54.15-P-057373 is performed before replacing

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SPRINTER 25003

Same model, other years

All model years | All Dodge models

Other Dodge models, 2009

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Dodge&model=Sprinter+2500&year=2009"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.