The Used Car Index

2004 Dodge Sprinter 2500 problems

NHTSA lists 12 complaints for the 2004 Dodge Sprinter 2500, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as DODGE SPRINTER 2500.

At a glance

Complaints
12
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
17,501
Investigations
0
Open investigations
0
Manufacturer communications
2

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM541.7%
ENGINE325.0%
ENGINE AND ENGINE COOLING325.0%
ELECTRONIC STABILITY CONTROL (ESC)216.7%
POWER TRAIN216.7%
TIRES216.7%
EXTERIOR LIGHTING18.3%
FUEL/PROPULSION SYSTEM18.3%
UNKNOWN OR OTHER18.3%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMIGNITION1
ENGINE AND ENGINE COOLINGENGINE1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
TIRESVALVE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

3 recalls.

16V833000

Date: 2016-11-17. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements (excerpt)

Consequence: Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may not know whether or not the lamp will illuminate if the brake fluid level is low. If the operator is unaware that the vehicle has low brake fluid, there would be an increased risk of a crash. (excerpt)

Remedy: DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070. (excerpt)

Do not drive: No. Park outside: No.

08V339000

Date: 2008-07-24. Systems: STEERING.

Defect: SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM ITS INTERIOR VEHICLE MOUNTING BRACKET.

Consequence: THE OPERATOR MAY LOSE STEERING ABILITY OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE STEERING COLUMNS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT SPRINTER AT 843-695-5057.

Do not drive: No. Park outside: No.

07V299000

Date: 2007-07-13. Systems: INTERIOR LIGHTING.

Defect: ON CERTAIN TRUCKS EQUIPPED WITH REAR AIR CONDITIONING SYSTEM, THE INTERIOR LAMP IS EQUIPPED WITH AN 18W LAMP AND A SCATTERING LENS. IN EXTREMELY HOT AND HUMID CONDITIONS, THE COMBINATION OF HEAT AND HUMIDITY, AND THE HEAT FROM THE LAMP DUE TO EXTREME LONG TERM OPERATION, CAN DISTORT THE SCATTERING LENS.

Consequence: THE SWITCHING CONTACTS OF THE LAMP MAY CAUSE A SHORT CIRCUIT OF THE REAR LAMP INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL REPLACE THE REAR INTERIOR LAMPS FREE OF CHARGE WITH A MODIFIED VERSION WHICH IS NOT SUBJECT TO THE IMPACTS OF HEAT AND HUMIDITY. THE RECALL BEGAN ON DECEMBER 17, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER MANUFACTURING INTERNATIONAL AT 1-843-695-5041.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

2 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING2

10221319

Date: 2021-06-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Emissions Recall T21 Reprogram Engine Control Unit

10220935

Date: 2021-03-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Emissions Recall T21 Reprogram Engine Control Unit

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SPRINTER 250012

Same model, other years

All model years | All Dodge models

Other Dodge models, 2004

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Dodge&model=Sprinter+2500&year=2004"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.