The Used Car Index

2016 E-ONE Quest II problems

No complaints are listed for the 2016 E-ONE Quest II. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as E-ONE QUEST II.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,603
Investigations
0
Open investigations
0
Manufacturer communications
8

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

3 recalls.

19V730000

Date: 2019-10-14. Systems: ELECTRICAL SYSTEM.

Defect: E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.

Consequence: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.

Remedy: E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.

Do not drive: No. Park outside: No.

18V019000

Date: 2018-01-09. Systems: ELECTRICAL SYSTEM.

Defect: E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.

Consequence: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.

Remedy: E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.

Do not drive: No. Park outside: No.

16V293000

Date: 2016-05-12. Systems: EQUIPMENT.

Defect: E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II, Quest II and Typhoon emergency vehicles manufactured May 1, 2015, to March 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allow (excerpt)

Consequence: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury. (excerpt)

Remedy: E-One will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 6, 2016. Owners may contact E-One customer service at 1-352-861-3612 or Hale customer service at 1-800-533-3569. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

8 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT4
ELECTRICAL SYSTEM2
ENGINE2
ENGINE AND ENGINE COOLING1
FUEL SYSTEM, GASOLINE1

10177837

Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

TSB report for July, 2020. One TSB was sent for the month of July. The TSB only applies to E-ONE chassis' with Cummins Export engines.

10171980

Date: 2020-03-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

E-ONE, Inc. TSB report for the month of February 2020.

10170945

Date: 2020-02-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

E-ONE, Inc. TSB report for January 2020 sent 02/03/20 missing Index of Manufacturer (MFR) Communications. This communication is to add that record.

10151807

Date: 2018-11-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, FUEL SYSTEM, GASOLINE.

E-ONE has identified that a large number of DEF tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin along with troubleshooting steps for your technicians to use whe

10151806

Date: 2018-11-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2007 with the launch of the new ISSPRO gauge cluster. The new dash gauge cluster changed the requirement for air flow

10082981

Date: 2016-09-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

E-ONE WOULD LIKE TO MAKE SURE CUSTOMERS ARE AWARE OF THE PROPER AERIAL OPERATING SEQUENCE WHEN USING THEIR HP100 PLATFORMS. WHEN SETTING UP OUTRIGGERS IT IS EXPECTED THAT THE SYSTEM BE TRANSFERRED TO AERIAL MODE AFTER OUTRIGGERS ARE SET, EVEN IF YOU DO NOT INTEND ON USING THE AERIAL DEVICE RIGHT AWA

10082988

Date: 2016-09-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

SUMMARY OF 2016 J1939 CUMMINS DIAGNOSTIC CHANGES FOR 500K BAUD RATE DIAGNOSTICS ON 2016 ENGINES.

10082989

Date: 2016-04-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

EMAIL SUMMARIZING CUMMINS J1939 DIAGNOSTIC CHANGES.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
QUEST II0

Same model, other years

All model years | All E-ONE models

Other E-ONE models, 2016

Sources

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