The Used Car Index

2020 Entegra Reatta XL problems

No complaints are listed for the 2020 Entegra Reatta XL. NHTSA's API and bulk file list none in this build.

Data build 2026-10-10.

NHTSA lists this vehicle as ENTEGRA REATTA XL.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,284
Investigations
0
Open investigations
0
Manufacturer communications
11

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

5 recalls.

24V061000

Date: 2024-02-01. Systems: SEATS.

Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Sea (excerpt)

Consequence: A loose or detached seat assembly increases the risk of injury. (excerpt)

Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602. (excerpt)

Do not drive: No. Park outside: No.

21V886000

Date: 2021-11-16. Systems: SUSPENSION.

Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Consequence: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Remedy: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

21V769000

Date: 2021-09-29. Systems: ELECTRICAL SYSTEM.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

21V591000

Date: 2021-07-30. Systems: FUEL SYSTEM, DIESEL.

Defect: Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.

Do not drive: No. Park outside: No.

20V547000

Date: 2020-09-09. Systems: ELECTRICAL SYSTEM.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

Consequence: A damaged circuit board could increase the risk of a fire.

Remedy: Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

11 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT7
ELECTRICAL SYSTEM2
STRUCTURE1
VISIBILITY1
VISIBILITY/WIPER1

10237222

Date: 2023-06-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

INC (Informational Communication) Regarding Pairing and programming key fobs.

10236012

Date: 2023-05-05. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY, VISIBILITY/WIPER.

Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.

10225729

Date: 2022-11-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Standard repair procedure: Shower enclosure and shower door installation instructions.

10219658

Date: 2022-09-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Standard repair procedure (SRP) - Filon roof damage repair instructions.

10211964

Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS

10211966

Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

10209502

Date: 2022-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

(INC) Informational communication on when To Sanitize The Fresh Water System.

10209505

Date: 2022-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.

10202023

Date: 2021-10-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

RVC BRIDGE; INVERTER LOCATIONS

10180148

Date: 2020-09-25. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
REATTA XL0

Same model, other years

All model years | All Entegra models

Other Entegra models, 2020

Sources

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