Defect: Ford Motor Company (Ford) is recalling certain 2009-2016 Ford Econoline vehicles equipped with a 5R110W transmission, 5.4L engine, and a school bus or ambulance preparation package. A weld within the coast clutch may fail, causing an unexpected loss of drive power.
Consequence: A sudden loss of drive power increases the risk of a crash. Transferring occupants of a disabled school bus or ambulance to another vehicle increases their risk of injury.
Remedy: Ford will notify owners, and dealers will replace the single-engaging coast one-way clutch with a new dual-engaging one-way clutch, free of charge. The recall began August 19, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S20.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE18010
Opened: 2018-08-21. Closed: 2019-07-16.
Internal transmission failure
By letter dated June 10, 2019, Ford Motor Company notified the Office of Defects Investigation (ODI) of a safety defect that may exist in certain model year (MY) 2009 through 2016 Ford Econoline vehicles equipped with a 5R110W transmission. Following the receipt of consumer complaints alleging transmission failures in vehicles built with a 5R110W transmission, NHTSA opened this investigation to as
Date: 2020-02-21. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
In the affected vehicles, the single-engaging coast one-way clutch (OWC) inside the transmission may experience a weld concern. If this weld fails, it can affect the ability of the transmission to transmit torque. Loss of vehicle mobility in this application may result in the need to transfer pass
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.