The Used Car Index

2013 Ford Fusion problems

NHTSA lists 1,956 complaints for the 2013 Ford Fusion, 65 of them mention a crash and 95 mention a fire. 48 complaints mention an injury, with 55 injuries and 2 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FORD FUSION.

At a glance

Complaints
1,956
With crash
65
With fire
95
With injury (complaints)
48
Injuries
55
Deaths
2
Recalls
20
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,925,968
Investigations
6
Open investigations
1
Manufacturer communications
229

Complaints per 100k sold: 662.422. Units sold: 295,280; sales year: 2013; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING41821.4%
ENGINE39920.4%
POWER TRAIN31516.1%
UNKNOWN OR OTHER20010.2%
ELECTRICAL SYSTEM1899.7%
STRUCTURE1799.2%
FUEL/PROPULSION SYSTEM1336.8%
SEAT BELTS1135.8%
AIR BAGS1125.7%
LATCHES/LOCKS/LINKAGES884.5%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY178
LATCHES/LOCKS/LINKAGESDOORS54
POWER TRAINAUTOMATIC TRANSMISSION12
LANE DEPARTUREASSIST6
WHEELSLUGS/NUTS/BOLTS/STUDS4
FUEL SYSTEM, GASOLINEDELIVERY3
FUEL SYSTEM, GASOLINESTORAGE3
STEERINGRACK AND PINION3
VEHICLE SPEED CONTROLACCELERATOR PEDAL3
VISIBILITYPOWER WINDOW DEVICES AND CONTROLS3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control56528.9%0.83
mechanical failure51826.5%0.82
fire or overheating22011.2%0.87
electrical electronic1899.7%0.77
restraint or airbag1487.6%0.89
structural or corrosion975.0%0.73
fluid or fuel leak794.0%0.79
visibility or lighting562.9%0.87
unclear552.8%0.85
noise or comfort291.5%0.78
Severities
LabelCountShare of taggedMean confidence
moderate1,28865.8%0.82
low45723.4%0.68
high1568.0%0.81
critical402.0%0.87
none150.8%0.77

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1,956 tagged complaints of 1,956 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

20 recalls. Showing the latest 10 of 20.

26V376000

Date: 2026-06-09. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. (excerpt)

Consequence: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire. (excerpt)

Remedy: Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 2 (excerpt)

Do not drive: No. Park outside: No.

23V162000

Date: 2023-03-10. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

Do not drive: No. Park outside: No.

22V413000

Date: 2022-06-10. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach. (excerpt)

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury. (excerpt)

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73 (excerpt)

Do not drive: No. Park outside: No.

20V331000

Date: 2020-06-08. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door la (excerpt)

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant. (excerpt)

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Ow (excerpt)

Do not drive: No. Park outside: No.

19V632000

Date: 2019-08-29. Systems: STEERING.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, We (excerpt)

Consequence: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for thi (excerpt)

Do not drive: No. Park outside: No.

19V362000

Date: 2019-05-13. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Par (excerpt)

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471. (excerpt)

Do not drive: No. Park outside: No.

18V592000

Date: 2018-09-10. Systems: EQUIPMENT.

Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehic (excerpt)

Consequence: An overheated cord can increase the risk of a fire. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24. (excerpt)

Do not drive: No. Park outside: No.

18V471000

Date: 2018-07-16. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignit (excerpt)

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. (excerpt)

Do not drive: No. Park outside: No.

18V169000

Date: 2018-03-12. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage (excerpt)

Consequence: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire. (excerpt)

Remedy: Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall (excerpt)

Do not drive: No. Park outside: No.

17V210000

Date: 2017-03-27. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Do not drive: No. Park outside: No.

Investigations

6 investigations; 1 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

RQ22004

Opened: 2022-08-08. Closed: 2023-03-24.

Front Brake Jounce Hose Failures

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: 23V162000.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

RQ19005

Opened: 2019-12-19. Closed: 2022-02-07.

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall whi

Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.

Linked campaign numbers: 20V177000, 20V331000.

EA15002

Opened: 2015-02-27. Closed: 2015-11-13.

Door Latch Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. All of the affected vehicles share the same door latch design.ODI has received 281 unique reports related to the alleged problem, with over 100 claiming

Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.

Linked campaign numbers: 15V246000, 20E010000.

PE13003

Opened: 2013-02-21. Closed: 2014-02-28.

Electronic Throttle Body Malfunction

On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L

Systems: ENGINE.

Linked campaign numbers: None listed.

Manufacturer communications

229 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM79
POWER TRAIN51
EQUIPMENT50
ENGINE28
EQUIPMENT ADAPTIVE/MOBILITY13
STRUCTURE11
ENGINE AND ENGINE COOLING10
VISIBILITY9

11031792

Date: 2026-04-29. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Harvest Program 25H05 a Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

11029721

Date: 2026-02-17. Type: Other. Systems: POWER TRAIN.

Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift Cable Bushing Inspection and Protective Service Cap Installation

11026013

Date: 2025-11-19. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

11008948

Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

10254138

Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,

10240407

Date: 2023-07-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Certain 2013 Model Year Fusion Vehicles Driver Airbag Module Replacement REASON FOR THIS SUPPLEMENT This program is being expanded to include VINs in the state of Texas in an effort to increase the number of parts returned for research.

10235153

Date: 2023-04-04. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affe

10228876

Date: 2022-12-16. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more o

10226752

Date: 2022-11-04. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch assembly. To prevent this error from occurring, enter the u

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
FUSION1,791
FUSION HYBRID126
FUSION ENERGI39

Same model, other years

All model years | All Ford models

Other Ford models, 2013

Sources

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