NHTSA lists 123 complaints for the 2023 Ford Mustang Mach E, 10 of them mention a crash and 1 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as FORD MUSTANG MACH E.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2026-09-09. Systems: ELECTRICAL SYSTEM.
Defect: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles. (excerpt)
Consequence: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury. (excerpt)
Remedy: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall becam (excerpt)
Do not drive: No. Park outside: No.
Date: 2026-07-28. Systems: STRUCTURE.
Defect: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach. (excerpt)
Consequence: Detached trim pieces can create a road hazard, increasing the risk of a crash. (excerpt)
Remedy: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in th (excerpt)
Do not drive: No. Park outside: No.
Date: 2026-06-30. Systems: POWER TRAIN.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Consequence: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Do not drive: No. Park outside: No.
Date: 2025-06-13. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat. (excerpt)
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury. (excerpt)
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-73 (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-05-09. Systems: BACK OVER PREVENTION.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the ve (excerpt)
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is avail (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-08-09. Systems: VISIBILITY.
Defect: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 1 open.
EA25001
Opened: 2025-01-17. Closed: Not listed.
Collisions Involving Ford BlueCruise
On April 25, 2024, NHTSAa s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
PE24012
Opened: 2024-04-25. Closed: 2025-01-17.
Collisions Involving Ford BlueCruise
On April 25, 2024, NHTSAa s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
Manufacturer communications
184 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 83 |
|---|
| UNKNOWN OR OTHER | 72 |
|---|
| BACK OVER PREVENTION | 22 |
|---|
| EQUIPMENT | 16 |
|---|
| STRUCTURE | 11 |
|---|
| LANE DEPARTURE | 9 |
|---|
| FORWARD COLLISION AVOIDANCE | 8 |
|---|
| FUEL/PROPULSION SYSTEM | 6 |
|---|
11037782
Date: 2026-09-24. Type: Other. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, UNKNOWN OR OTHER.
Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation
11037561
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module (BCM) software. To correct the condition, download and run the "BCM - Programmable Module Installation (PMI)" application u
11037416
Date: 2026-09-16. Type: Over The Air. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Quality improvements include: -ePrivacy enhancements
11037419
Date: 2026-09-16. Type: Over The Air. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Quality improvements include: -Addresses a bug that may cause updates to fail
11036286
Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER.
Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with diagnostic trouble codes (DTCs) P0EEE:27 and P2E5
11035269
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER.
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related di
11035267
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle.
11035097
Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone.
11035100
Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER, VISIBILITY/WIPER.
Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/o
11035037
Date: 2026-07-13. Type: Over The Air. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Quality improvements include: - Updates the motor short failure detection logic to prevent Diagnostic Trouble Codes