NHTSA lists 350 complaints for the 2021 Ford Mustang Mach E, 15 of them mention a crash and 1 mention a fire. 6 complaints mention an injury, with 9 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as FORD MUSTANG MACH E.
Recalls
See new recalls and investigations this week.
13 recalls. Showing the latest 10 of 13.
Date: 2026-06-30. Systems: POWER TRAIN.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Consequence: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Do not drive: No. Park outside: No.
Date: 2025-08-08. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Consequence: A loss of power brake assist can increase the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.
Do not drive: No. Park outside: No.
Date: 2025-06-13. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat. (excerpt)
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury. (excerpt)
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-73 (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-05-09. Systems: BACK OVER PREVENTION.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the ve (excerpt)
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is avail (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-02-28. Systems: ELECTRICAL SYSTEM.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Consequence: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
Do not drive: No. Park outside: No.
Date: 2024-10-18. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
Do not drive: No. Park outside: No.
Date: 2023-10-13. Systems: ELECTRICAL SYSTEM.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Do not drive: No. Park outside: No.
Date: 2022-06-10. Systems: ELECTRICAL SYSTEM.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Consequence: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
Do not drive: No. Park outside: No.
Date: 2022-05-13. Systems: POWER TRAIN, VEHICLE SPEED CONTROL.
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Consequence: Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
Remedy: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
Do not drive: No. Park outside: No.
Date: 2021-12-16. Systems: SEAT BELTS.
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Consequence: Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
Do not drive: No. Park outside: No.
Investigations
4 investigations; 1 open.
EA25001
Opened: 2025-01-17. Closed: Not listed.
Collisions Involving Ford BlueCruise
On April 25, 2024, NHTSAa s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
PE24012
Opened: 2024-04-25. Closed: 2025-01-17.
Collisions Involving Ford BlueCruise
On April 25, 2024, NHTSAa s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
RQ23004
Opened: 2023-08-17. Closed: 2023-12-06.
High Voltage Battery Contactor Failure
On August 17, 2023, the Office of Defects Investigations (ODI) opened RQ23-004 to investigate instances of loss of motor power due to overheating high voltage battery contactors in model year (MY) 2021-2022 Ford Mustang Mach-E vehicles (subject vehicles). This Recall Query (RQ) was opened after receiving 12 consumer complaints alleging a high voltage battery main contactor failure in subject vehic
Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.
Linked campaign numbers: 23V687.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 22V063000.
Manufacturer communications
329 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 172 |
|---|
| EQUIPMENT | 74 |
|---|
| UNKNOWN OR OTHER | 63 |
|---|
| BACK OVER PREVENTION | 28 |
|---|
| POWER TRAIN | 21 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 11 |
|---|
| FORWARD COLLISION AVOIDANCE | 10 |
|---|
| STRUCTURE | 10 |
|---|
11037782
Date: 2026-09-24. Type: Other. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, UNKNOWN OR OTHER.
Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation
11037561
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module (BCM) software. To correct the condition, download and run the "BCM - Programmable Module Installation (PMI)" application u
11036286
Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER.
Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with diagnostic trouble codes (DTCs) P0EEE:27 and P2E5
11035269
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER.
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related di
11035267
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle.
11035097
Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone.
11035100
Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER, VISIBILITY/WIPER.
Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/o
11035037
Date: 2026-07-13. Type: Over The Air. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Quality improvements include: - Updates the motor short failure detection logic to prevent Diagnostic Trouble Codes
11034134
Date: 2026-06-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
11033853
Date: 2026-06-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STEERING.
Some 2021-2024 Mustang Mach-E vehicles may exhibit only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with the Ford Diagnosis and Repair System (FDRS) scan tool. If the vehicle does not exhibit any observabl