The Used Car Index

2019 Ford Transit Connect problems

NHTSA lists 51 complaints for the 2019 Ford Transit Connect, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FORD TRANSIT CONNECT.

At a glance

Complaints
51
With crash
2
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,925,968
Investigations
0
Open investigations
0
Manufacturer communications
109

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN2447.1%
SERVICE BRAKES1733.3%
UNKNOWN OR OTHER611.8%
ELECTRICAL SYSTEM59.8%
BACK OVER PREVENTION47.8%
VISIBILITY/WIPER35.9%
AIR BAGS23.9%
FORWARD COLLISION AVOIDANCE23.9%
SERVICE BRAKES, HYDRAULIC23.9%
ENGINE12.0%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION3
BACK OVER PREVENTIONWARNINGS2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
BACK OVER PREVENTIONSENSING SYSTEM1
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
ELECTRICAL SYSTEMSOFTWARE1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREBLIND SPOT DETECTION1
VISIBILITYWINDSHIELD1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2243.1%0.84
electrical electronic1223.5%0.60
loss of control815.7%0.63
unclear35.9%0.89
visibility or lighting35.9%0.72
fire or overheating12.0%0.84
fluid or fuel leak12.0%0.52
restraint or airbag12.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate3364.7%0.84
low1529.4%0.67
high35.9%0.77

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 51 tagged complaints of 51 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

25V442000

Date: 2025-06-27. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)

Do not drive: No. Park outside: No.

25V196000

Date: 2025-03-28. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.

Consequence: An engine that overheats increases the risk of a fire.

Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.

Do not drive: No. Park outside: No.

24V294000

Date: 2024-04-26. Systems: VISIBILITY.

Defect: Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Consequence: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

Do not drive: No. Park outside: No.

22V413000

Date: 2022-06-10. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach. (excerpt)

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury. (excerpt)

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73 (excerpt)

Do not drive: No. Park outside: No.

21V376000

Date: 2021-05-24. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Do not drive: No. Park outside: No.

20V791000

Date: 2020-12-17. Systems: AIR BAGS.

Defect: Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

Do not drive: No. Park outside: No.

20V636000

Date: 2020-10-15. Systems: ENGINE AND ENGINE COOLING, POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

Do not drive: No. Park outside: No.

20V550000

Date: 2020-09-10. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

109 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM46
EQUIPMENT32
POWER TRAIN22
UNKNOWN OR OTHER16
STEERING8
BACK OVER PREVENTION5
ENGINE AND ENGINE COOLING5
COMMUNICATION2

11030282

Date: 2026-03-25. Type: Other. Systems: BACK OVER PREVENTION, LANE DEPARTURE, UNKNOWN OR OTHER.

Advance Notice a Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

11029595

Date: 2026-02-17. Type: Other. Systems: ELECTRICAL SYSTEM.

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Linco

11027604

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This article supersedes TSB 24-2092 to update model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Transmission slipping Harsh Engagements Clutch DTCs This may be due to worn needle bearings in the output planet carrier ass

11025611

Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th

11021803

Date: 2025-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media

11019259

Date: 2025-05-10. Type: Other. Systems: UNKNOWN OR OTHER.

CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES a UPDATE SYNC SOFTWARE

11012217

Date: 2024-12-04. Type: Other. Systems: UNKNOWN OR OTHER.

Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software

11008948

Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

11006862

Date: 2024-08-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TRANSIT CONNECT51

Same model, other years

All model years | All Ford models

Other Ford models, 2019

Sources

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