NHTSA lists 471 complaints for the 2019 Ford Fusion, 8 of them mention a crash and 3 mention a fire. 11 complaints mention an injury, with 12 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as FORD FUSION.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 134 | 28.5% | 0.81 |
|---|
| electrical electronic | 121 | 25.7% | 0.75 |
|---|
| fluid or fuel leak | 65 | 13.8% | 0.80 |
|---|
| loss of control | 49 | 10.4% | 0.74 |
|---|
| fire or overheating | 46 | 9.8% | 0.75 |
|---|
| unclear | 28 | 5.9% | 0.74 |
|---|
| restraint or airbag | 9 | 1.9% | 0.96 |
|---|
| visibility or lighting | 9 | 1.9% | 0.93 |
|---|
| structural or corrosion | 8 | 1.7% | 0.69 |
|---|
| noise or comfort | 2 | 0.4% | 0.71 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| low | 223 | 47.3% | 0.72 |
|---|
| moderate | 223 | 47.3% | 0.77 |
|---|
| high | 17 | 3.6% | 0.88 |
|---|
| none | 7 | 1.5% | 0.99 |
|---|
| critical | 1 | 0.2% | 0.57 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 471 tagged complaints of 471 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-10-10. Systems: EQUIPMENT.
Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in. (excerpt)
Consequence: An electrical short circuit can increase the risk of a fire. (excerpt)
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-06-27. Systems: BACK OVER PREVENTION.
Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-06-23. Systems: ELECTRICAL SYSTEM.
Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow. (excerpt)
Consequence: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash. (excerpt)
Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-02-15. Systems: HYBRID PROPULSION SYSTEM.
Defect: Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection. (excerpt)
Consequence: Potential contact with high voltage sources increases the risk of injury. (excerpt)
Remedy: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
167 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 71 |
|---|
| EQUIPMENT | 42 |
|---|
| ENGINE AND ENGINE COOLING | 40 |
|---|
| POWER TRAIN | 20 |
|---|
| UNKNOWN OR OTHER | 19 |
|---|
| SEATS | 7 |
|---|
| COMMUNICATION | 6 |
|---|
| ENGINE | 6 |
|---|
11033577
Date: 2026-05-09. Type: Other. Systems: ENGINE.
Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles
11031792
Date: 2026-04-29. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Harvest Program 25H05 a Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
11029052
Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
11029595
Date: 2026-02-17. Type: Other. Systems: ELECTRICAL SYSTEM.
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Linco
11026013
Date: 2025-11-19. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
11025611
Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th
11021803
Date: 2025-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media
11019259
Date: 2025-05-10. Type: Other. Systems: UNKNOWN OR OTHER.
CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES a UPDATE SYNC SOFTWARE
11012217
Date: 2024-12-04. Type: Other. Systems: UNKNOWN OR OTHER.
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
11010950
Date: 2024-11-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.