The Used Car Index

2016 Ford Transit Connect problems

NHTSA lists 104 complaints for the 2016 Ford Transit Connect, 1 of them mention a crash and 1 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as FORD TRANSIT CONNECT.

At a glance

Complaints
104
With crash
1
With fire
1
With injury (complaints)
3
Injuries
3
Deaths
0
Recalls
10
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,925,968
Investigations
2
Open investigations
0
Manufacturer communications
98

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1413.5%
STRUCTURE1413.5%
VISIBILITY1413.5%
POWER TRAIN1312.5%
UNKNOWN OR OTHER1312.5%
ENGINE1211.5%
SERVICE BRAKES, HYDRAULIC98.7%
SERVICE BRAKES87.7%
STEERING87.7%
VISIBILITY/WIPER87.7%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY13
VISIBILITYWINDSHIELD6
VISIBILITYSUN/MOON ROOF ASSEMBLY4
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONWARNINGS1
ENGINE AND ENGINE COOLINGENGINE1
EXTERIOR LIGHTINGTAIL LIGHTS1
LANE DEPARTUREBLIND SPOT DETECTION1
POWER TRAINAUTOMATIC TRANSMISSION1
SERVICE BRAKES, HYDRAULICANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure4341.3%0.77
loss of control1716.3%0.78
electrical electronic1211.5%0.72
visibility or lighting109.6%0.86
structural or corrosion87.7%0.53
unclear54.8%0.87
fluid or fuel leak32.9%0.53
restraint or airbag32.9%0.70
fire or overheating21.9%0.96
noise or comfort11.0%0.98
Severities
LabelCountShare of taggedMean confidence
moderate7673.1%0.82
low2120.2%0.61
high43.8%0.75
none21.9%0.79
critical11.0%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 104 tagged complaints of 104 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

10 recalls.

25V572000

Date: 2025-09-03. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse. (excerpt)

Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the drivera s view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identificati (excerpt)

Do not drive: No. Park outside: No.

23V502000

Date: 2023-07-21. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

Consequence: An unlatched door can open while driving, increasing the risk of injury.

Remedy: Dealers will inspect and replace the front door latches as necessary, free of charge.A Owner notification letters were mailed February 2, 2024.A Owners may contact Ford customer service 1-866-436-7332.A Ford's number for this recall is 23S36.

Do not drive: No. Park outside: No.

22V413000

Date: 2022-06-10. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach. (excerpt)

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury. (excerpt)

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73 (excerpt)

Do not drive: No. Park outside: No.

22V192000

Date: 2022-03-25. Systems: VISIBILITY.

Defect: Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.

Consequence: During a crash, the windshield may detach from the vehicle, increasing the risk of injury.

Remedy: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.

Do not drive: No. Park outside: No.

21V376000

Date: 2021-05-24. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Do not drive: No. Park outside: No.

20V331000

Date: 2020-06-08. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door la (excerpt)

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant. (excerpt)

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Ow (excerpt)

Do not drive: No. Park outside: No.

20V305000

Date: 2020-05-27. Systems: SEAT BELTS.

Defect: Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

Consequence: In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.

Do not drive: No. Park outside: No.

20V260000

Date: 2020-05-08. Systems: VISIBILITY.

Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Consequence: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Do not drive: No. Park outside: No.

16V643000

Date: 2016-09-06. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Do not drive: No. Park outside: No.

16V482000

Date: 2016-06-29. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Consequence: If the brake HCU pump is contaminated, the performance of the electronic stability control and related brake systems may degrade, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the brake HCU pump, free of charge. The recall began on August 22, 2016. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 16C10.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

RQ19005

Opened: 2019-12-19. Closed: 2022-02-07.

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall whi

Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.

Linked campaign numbers: 20V177000, 20V331000.

PE16001

Opened: 2016-01-16. Closed: 2016-10-29.

Door Latch Failure

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in mo

Systems: LATCHES/LOCKS/LINKAGES.

Linked campaign numbers: 16V643000.

Manufacturer communications

98 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM39
EQUIPMENT36
POWER TRAIN9
ENGINE8
ENGINE AND ENGINE COOLING5
EQUIPMENT ADAPTIVE/MOBILITY5
SEATS5
UNKNOWN OR OTHER5

11031781

Date: 2026-04-20. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

11030282

Date: 2026-03-25. Type: Other. Systems: BACK OVER PREVENTION, LANE DEPARTURE, UNKNOWN OR OTHER.

Advance Notice a Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

11025837

Date: 2025-11-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone co

11025611

Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th

11008948

Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

11006953

Date: 2024-08-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Replacement and Inspection

11001174

Date: 2024-05-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty

10254138

Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,

10251952

Date: 2024-03-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TRANSIT CONNECT104

Same model, other years

All model years | All Ford models

Other Ford models, 2016

Sources

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