The Used Car Index

2020 Freightliner Sprinter (VS30) problems

No complaints are listed for the 2020 Freightliner Sprinter (VS30). NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as FREIGHTLINER SPRINTER (VS30).

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
52,993
Investigations
0
Open investigations
0
Manufacturer communications
69

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

23V100000

Date: 2023-02-17. Systems: ELECTRICAL SYSTEM, VISIBILITY.

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat. (excerpt)

Consequence: A wiring harness that overheats increases the risk of a fire. (excerpt)

Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-8 (excerpt)

Do not drive: No. Park outside: No.

20V322000

Date: 2020-06-03. Systems: AIR BAGS, ELECTRICAL SYSTEM, SEATS.

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Consequence: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Remedy: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

69 manufacturer communications.

Communications by system
SystemCount
ENGINE23
UNKNOWN OR OTHER13
FUEL/PROPULSION SYSTEM11
POWER TRAIN8
ELECTRICAL SYSTEM5
STRUCTURE5
BACK OVER PREVENTION2
EQUIPMENT1

11038169

Date: 2026-09-29. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle. Cause The vehicle triggers a maneuvering or emergency braking event while reversin

11038170

Date: 2026-09-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No support available for NTG5 Head Unit Variants for MB App related topics.

11036855

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calculations. As per GF28.00a Da 9900A: "vehic

11036846

Date: 2026-08-05. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase near the mounting area of the higha pressure fuel pump on OM654 engines. Cause Oil leakage near the higha pressure fuel pump may result from insufficient sealing performance of the jump shaft s

11035562

Date: 2026-07-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Model 907 with all-wheel drive (A4M) a All-wheel drive inoperative Complaint The customer may report one or more of the following: a ? All-wheel drive is unavailable or inoperative. a ? Rear wheel slip during acceleration on low-traction surfaces. a ? Noise from the front axle area while driving.

11035563

Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation

11034411

Date: 2026-06-16. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a refueling event B. The Fuel Level Sensor provides incorrect readings due to mechanica

11034410

Date: 2026-06-15. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical r

11034417

Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There are several reasons that lead to the failure

11034412

Date: 2026-06-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis and the instrument cluster workshop menu, a larger jump (for example 20,000 km or 12,500 miles) has been detected within o

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SPRINTER (VS30)0

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2020

Sources

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