The Used Car Index

2021 GMC Acadia problems

NHTSA lists 149 complaints for the 2021 GMC Acadia, 7 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as GMC ACADIA.

At a glance

Complaints
149
With crash
7
With fire
0
With injury (complaints)
3
Injuries
3
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
95,231
Investigations
1
Open investigations
0
Manufacturer communications
846

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM3825.5%
ENGINE2919.5%
FUEL/PROPULSION SYSTEM2416.1%
UNKNOWN OR OTHER2013.4%
SERVICE BRAKES1812.1%
POWER TRAIN1711.4%
STEERING1610.7%
AIR BAGS96.0%
BACK OVER PREVENTION74.7%
VEHICLE SPEED CONTROL74.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING6
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING4
BACK OVER PREVENTIONWARNINGS3
VEHICLE SPEED CONTROLACCELERATOR PEDAL3
LANE DEPARTUREWARNING2
STRUCTUREBODY2
BACK OVER PREVENTIONSENSING SYSTEM1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
ENGINE AND ENGINE COOLINGENGINE1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic5838.9%0.85
loss of control3322.1%0.71
mechanical failure2416.1%0.84
visibility or lighting128.1%0.91
restraint or airbag96.0%0.88
noise or comfort64.0%0.80
fluid or fuel leak42.7%0.84
fire or overheating21.3%0.64
unclear10.7%0.99
Severities
LabelCountShare of taggedMean confidence
moderate10268.5%0.82
low3523.5%0.76
high117.4%0.88
none10.7%0.37

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 149 tagged complaints of 149 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

22V709000

Date: 2022-09-22. Systems: BACK OVER PREVENTION.

Defect: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

Do not drive: No. Park outside: No.

21V422000

Date: 2021-06-03. Systems: FUEL SYSTEM, GASOLINE.

Defect: General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.

Consequence: Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.

Remedy: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212335590.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE22006

Opened: 2022-07-22. Closed: 2022-11-21.

Rear-View Camera Failure

On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18

Systems: BACK OVER PREVENTION.

Linked campaign numbers: 22V709000.

Manufacturer communications

846 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT222
ELECTRICAL SYSTEM210
ENGINE AND ENGINE COOLING136
UNKNOWN OR OTHER116
POWER TRAIN99
ENGINE85
BACK OVER PREVENTION37
WHEELS36

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11032763

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11032764

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Pi created to provide GM dealers with information on gathering information for projection issue

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030532

Date: 2026-03-21. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Improvements to OnStar functionality.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ACADIA149

Same model, other years

All model years | All GMC models

Other GMC models, 2021

Sources

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