The Used Car Index

2004 GMC Sierra 2500 problems

NHTSA lists 143 complaints for the 2004 GMC Sierra 2500, 4 of them mention a crash and 4 mention a fire. 3 complaints mention an injury, with 5 injuries and 1 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as GMC SIERRA 2500.

At a glance

Complaints
143
With crash
4
With fire
4
With injury (complaints)
3
Injuries
5
Deaths
1
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,660
Investigations
0
Open investigations
0
Manufacturer communications
310

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM4833.6%
SERVICE BRAKES3323.1%
SERVICE BRAKES, HYDRAULIC2215.4%
ENGINE96.3%
ENGINE AND ENGINE COOLING96.3%
POWER TRAIN96.3%
STEERING74.9%
FUEL SYSTEM, DIESEL53.5%
STRUCTURE53.5%
TIRES32.1%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL27
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM4
SERVICE BRAKES, HYDRAULICANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP4
POWER TRAINAUTOMATIC TRANSMISSION3
STRUCTUREFRAME AND MEMBERS3
ELECTRICAL SYSTEMWIRING2
ENGINE AND ENGINE COOLINGENGINE2
POWER TRAINAXLE ASSEMBLY2
POWER TRAINTRANSFER CASE (4-WHEEL DRIVE)2
ENGINE AND ENGINE COOLINGCOOLING SYSTEM1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

1 recalls.

04V562000

Date: 2004-11-26. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

310 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT107
ELECTRICAL SYSTEM74
ENGINE AND ENGINE COOLING48
ENGINE24
EQUIPMENT ADAPTIVE/MOBILITY19
POWER TRAIN19
STRUCTURE14
WHEELS13

11020816

Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11016674

Date: 2025-04-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.

11017252

Date: 2025-03-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

11012907

Date: 2024-12-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11010544

Date: 2024-10-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11007208

Date: 2024-09-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician s

11006621

Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com

11006503

Date: 2024-08-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer instructions for diagnosing Google Maps concerns

11006421

Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin

11004761

Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

SIERRA 2500 HD

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SIERRA 2500143

Same model, other years

All model years | All GMC models

Other GMC models, 2004

Sources

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