The Used Car Index

2021 GMC Sierra 2500 problems

NHTSA lists 51 complaints for the 2021 GMC Sierra 2500, 4 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as GMC SIERRA 2500.

At a glance

Complaints
51
With crash
4
With fire
1
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
624,216
Investigations
1
Open investigations
0
Manufacturer communications
1,061

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1223.5%
EXTERIOR LIGHTING917.6%
ENGINE815.7%
ELECTRICAL SYSTEM611.8%
SERVICE BRAKES611.8%
STRUCTURE59.8%
LATCHES/LOCKS/LINKAGES47.8%
FORWARD COLLISION AVOIDANCE35.9%
UNKNOWN OR OTHER35.9%
AIR BAGS23.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY5
BACK OVER PREVENTIONWARNINGS1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREWARNING1
LATCHES/LOCKS/LINKAGESTAILGATE1
PARKING BRAKEDRIVELINE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1427.5%0.76
electrical electronic1325.5%0.85
visibility or lighting917.6%0.91
loss of control59.8%0.77
structural or corrosion35.9%0.59
noise or comfort23.9%0.79
restraint or airbag23.9%0.57
unclear23.9%0.93
fluid or fuel leak12.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate3262.7%0.82
low1223.5%0.70
high59.8%0.95
none23.9%0.58

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 51 tagged complaints of 51 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

24V797000

Date: 2024-10-24. Systems: POWER TRAIN.

Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up. (excerpt)

Consequence: Rear wheel lock-up can increase the risk of a crash. (excerpt)

Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458 (excerpt)

Do not drive: No. Park outside: No.

24V060000

Date: 2024-02-01. Systems: LATCHES/LOCKS/LINKAGES.

Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Do not drive: No. Park outside: No.

21V758000

Date: 2021-09-29. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.

Consequence: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.

Remedy: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.

Do not drive: No. Park outside: Yes.

21V578000

Date: 2021-07-29. Systems: TIRES.

Defect: General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

Consequence: An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.

Do not drive: No. Park outside: No.

20V811000

Date: 2020-12-23. Systems: SEAT BELTS.

Defect: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an (excerpt)

Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury. (excerpt)

Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230. (excerpt)

Do not drive: No. Park outside: No.

20V792000

Date: 2020-12-17. Systems: SEAT BELTS.

Defect: General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE21010

Opened: 2021-04-09. Closed: 2023-08-24.

Air Bag Malfunction

On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

1,061 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT258
ELECTRICAL SYSTEM239
ENGINE AND ENGINE COOLING203
UNKNOWN OR OTHER152
POWER TRAIN145
ENGINE96
FUEL SYSTEM, DIESEL53
STRUCTURE47

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036713

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This document assists GM dealer technicians with diagnosing torque converter concerns to ensure torque converter replacement is necessary. The torque converter part number will be placed on order restriction, and the technician will be asked to follow 25-NA-148 before requesting a part through PQC.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11036196

Date: 2026-08-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.

11035350

Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.

11035308

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11035133

Date: 2026-07-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI was created to help avoid unnecessary front camera module replacements

11034977

Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SIERRA 250051

Same model, other years

All model years | All GMC models

Other GMC models, 2021

Sources

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