The Used Car Index

2025 GMC Sierra 2500 problems

NHTSA lists 28 complaints for the 2025 GMC Sierra 2500, 4 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 6 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as GMC SIERRA 2500.

At a glance

Complaints
28
With crash
4
With fire
0
With injury (complaints)
2
Injuries
6
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
8
Investigations
0
Open investigations
0
Manufacturer communications
365

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING725.0%
SERVICE BRAKES621.4%
UNKNOWN OR OTHER621.4%
ENGINE414.3%
POWER TRAIN310.7%
AIR BAGS27.1%
EQUIPMENT27.1%
EXTERIOR LIGHTING27.1%
STRUCTURE27.1%
SUSPENSION27.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2
EQUIPMENTELECTRICAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control725.0%0.92
mechanical failure725.0%0.76
electrical electronic310.7%0.78
noise or comfort27.1%0.92
restraint or airbag27.1%0.98
structural or corrosion27.1%0.76
unclear27.1%0.99
fire or overheating13.6%0.97
fluid or fuel leak13.6%1.00
visibility or lighting13.6%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1760.7%0.83
high517.9%0.83
low414.3%0.68
none27.1%0.77

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 28 tagged complaints of 28 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

26V530000

Date: 2026-08-13. Systems: TIRES.

Defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning. (excerpt)

Consequence: Driving with underinflated tires can increase the risk of a crash. (excerpt)

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

365 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER260
ELECTRICAL SYSTEM40
ENGINE38
POWER TRAIN14
STRUCTURE14
STEERING11
SERVICE BRAKES7
VISIBILITY/WIPER7

11038132

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11038136

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037551

Date: 2026-09-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to reset/clear the DTC and perform four sleep cycles to verify the DTC does not return.

11037445

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly.

11037320

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11037255

Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates a diagnostic tip for the tailgate release system and tailgate ajar message.

11037258

Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly. Do not replace parts. Engineering is investigating the root cause; c

11036690

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SIERRA 250028

Same model, other years

All model years | All GMC models

Other GMC models, 2025

Sources

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