The Used Car Index

2021 GMC Terrain problems

NHTSA lists 36 complaints for the 2021 GMC Terrain, 4 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as GMC TERRAIN.

At a glance

Complaints
36
With crash
4
With fire
0
With injury (complaints)
4
Injuries
4
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
668,187
Investigations
0
Open investigations
0
Manufacturer communications
695

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1027.8%
POWER TRAIN822.2%
SERVICE BRAKES822.2%
ELECTRICAL SYSTEM719.4%
FORWARD COLLISION AVOIDANCE38.3%
UNKNOWN OR OTHER38.3%
ENGINE AND ENGINE COOLING25.6%
FUEL SYSTEM, GASOLINE25.6%
FUEL/PROPULSION SYSTEM25.6%
LANE DEPARTURE25.6%
Top subsystems
SystemSubsystemComplaints
ENGINE AND ENGINE COOLINGENGINE2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
LANE DEPARTUREBLIND SPOT DETECTION2
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEWARNINGS1
FUEL SYSTEM, GASOLINEDELIVERY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1644.4%0.78
electrical electronic719.4%0.65
noise or comfort616.7%0.81
mechanical failure38.3%0.78
restraint or airbag25.6%0.89
fluid or fuel leak12.8%0.41
visibility or lighting12.8%0.32
Severities
LabelCountShare of taggedMean confidence
moderate2158.3%0.77
low1027.8%0.68
high513.9%0.95

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 36 tagged complaints of 36 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

23V339000

Date: 2023-05-11. Systems: CHILD SEAT.

Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restra (excerpt)

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash. (excerpt)

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for (excerpt)

Do not drive: No. Park outside: No.

21V612000

Date: 2021-08-05. Systems: TIRES.

Defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

695 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT198
ELECTRICAL SYSTEM168
ENGINE AND ENGINE COOLING119
UNKNOWN OR OTHER100
POWER TRAIN86
ENGINE64
STRUCTURE47
WHEELS33

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11032763

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11032764

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Pi created to provide GM dealers with information on gathering information for projection issue

11031282

Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information announces the end of an engineering investigation into a brake pad noise.

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030360

Date: 2026-03-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TERRAIN36

Same model, other years

All model years | All GMC models

Other GMC models, 2021

Sources

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