The Used Car Index

2020 Hyundai Palisade problems

NHTSA lists 537 complaints for the 2020 Hyundai Palisade, 13 of them mention a crash and 7 mention a fire. 9 complaints mention an injury, with 16 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HYUNDAI PALISADE.

At a glance

Complaints
537
With crash
13
With fire
7
With injury (complaints)
9
Injuries
16
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
568,580
Investigations
1
Open investigations
0
Manufacturer communications
176

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE13224.6%
VISIBILITY/WIPER11421.2%
UNKNOWN OR OTHER8515.8%
SUSPENSION6111.4%
SEAT BELTS519.5%
ELECTRICAL SYSTEM458.4%
POWER TRAIN407.4%
STRUCTURE264.8%
AIR BAGS254.7%
VISIBILITY183.4%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY26
FORWARD COLLISION AVOIDANCEWARNINGS11
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING6
VISIBILITYSUN/MOON ROOF ASSEMBLY5
VISIBILITYWINDSHIELD4
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL3
LANE DEPARTUREWARNING3
BACK OVER PREVENTIONWARNINGS2
ELECTRICAL SYSTEMINSTRUMENT PANEL2
LANE DEPARTUREASSIST2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure17933.3%0.74
restraint or airbag6011.2%0.94
loss of control5810.8%0.73
structural or corrosion5710.6%0.47
electrical electronic5410.1%0.82
noise or comfort519.5%0.87
visibility or lighting356.5%0.74
fluid or fuel leak193.5%0.72
unclear152.8%0.85
fire or overheating91.7%0.84
Severities
LabelCountShare of taggedMean confidence
moderate31258.1%0.82
low19035.4%0.72
high285.2%0.86
none61.1%0.62
critical10.2%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 537 tagged complaints of 537 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

26V034000

Date: 2026-01-22. Systems: AIR BAGS.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation." (excerpt)

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash. (excerpt)

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. (excerpt)

Do not drive: No. Park outside: No.

25V607000

Date: 2025-09-11. Systems: SEAT BELTS.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch. (excerpt)

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury. (excerpt)

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letter (excerpt)

Do not drive: No. Park outside: No.

22V633000

Date: 2022-08-18. Systems: TRAILER HITCHES.

Defect: Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

Do not drive: No. Park outside: Yes.

22V627000

Date: 2022-08-15. Systems: VISIBILITY.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

Do not drive: No. Park outside: No.

19V802000

Date: 2019-11-07. Systems: AIR BAGS.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE24021

Opened: 2024-08-07. Closed: 2025-12-12.

Inadvertent Seat Belt Unlatch

On August 7, 2024, the Oi? ce of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt prot

Systems: SEAT BELTS.

Linked campaign numbers: 25V607.

Manufacturer communications

176 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM54
EQUIPMENT30
POWER TRAIN26
ENGINE AND ENGINE COOLING13
SUSPENSION11
STEERING10
STRUCTURE10
ENGINE9

11037233

Date: 2026-08-26. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.

Certain vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint

11036207

Date: 2026-08-03. Type: Warranty Program/Extension. Systems: ENGINE.

Certain 2020 a 2025 model year Palisade vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warrant

11035035

Date: 2026-07-15. Type: Warranty Program/Extension. Systems: SUSPENSION.

Certain 2020 a 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. At Hyundai, we are committed to providing vehicles of outstanding quality and value.

11034027

Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due to continuous operation of the cooling fan after vehicle ignition has been turned off, potentially resulting in a no-start condition. The continuous cooling fan operation is caused by a stuck rel

11033836

Date: 2026-06-11. Type: Warranty Program/Extension. Systems: SUSPENSION.

Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,0

11033709

Date: 2026-06-01. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU). This bulletin provides instructions to update the AWD ECU to reduce the coupling noise.

11033706

Date: 2026-05-30. Type: Warranty Program/Extension. Systems: ENGINE.

Some Palisade (LX2) vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. Hyundai is extending the warranty coverage for the engine oil filter housing seal to 15 years / 180,000 miles from the date of original retail delivery or d

11033707

Date: 2026-05-30. Type: Warranty Program/Extension. Systems: ENGINE.

Some Palisade (LX2) vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. Hyundai is extending the warranty coverage for the engine oil filter housing seal to 15 years / 180,000 miles from the date of original retail delivery or d

11033708

Date: 2026-05-30. Type: Warranty Program/Extension. Systems: ENGINE.

Some Palisade (LX2) vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. Hyundai is extending the warranty coverage for the engine oil filter housing seal to 15 years / 180,000 miles from the date of original retail delivery or d

11033704

Date: 2026-05-22. Type: Warranty Program/Extension. Systems: SUSPENSION.

Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,0

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PALISADE537

Same model, other years

All model years | All Hyundai models

Other Hyundai models, 2020

Sources

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