The Used Car Index

2020 Hyundai Santa FE problems

NHTSA lists 213 complaints for the 2020 Hyundai Santa FE, 13 of them mention a crash and 9 mention a fire. 12 complaints mention an injury, with 15 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HYUNDAI SANTA FE.

At a glance

Complaints
213
With crash
13
With fire
9
With injury (complaints)
12
Injuries
15
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
584,784
Investigations
1
Open investigations
0
Manufacturer communications
110

Complaints per 100k sold: 209.825. Units sold: 101,513; sales year: 2020; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE7836.6%
UNKNOWN OR OTHER4219.7%
POWER TRAIN2612.2%
ELECTRICAL SYSTEM2511.7%
FORWARD COLLISION AVOIDANCE146.6%
VISIBILITY146.6%
FUEL/PROPULSION SYSTEM125.6%
LANE DEPARTURE83.8%
SERVICE BRAKES83.8%
STRUCTURE83.8%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEWARNINGS9
VISIBILITYSUN/MOON ROOF ASSEMBLY9
STRUCTUREBODY8
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING6
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL4
LANE DEPARTUREASSIST4
LANE DEPARTUREBLIND SPOT DETECTION4
ENGINE AND ENGINE COOLINGENGINE3
LANE DEPARTUREWARNING2
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure6631.0%0.75
electrical electronic4018.8%0.85
loss of control4018.8%0.85
fluid or fuel leak167.5%0.74
fire or overheating125.6%0.90
structural or corrosion115.2%0.66
restraint or airbag104.7%0.91
visibility or lighting104.7%0.80
noise or comfort41.9%0.86
unclear41.9%0.99
Severities
LabelCountShare of taggedMean confidence
moderate12357.7%0.80
low5927.7%0.70
high2310.8%0.94
critical52.3%0.96
none31.4%0.94

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 213 tagged complaints of 213 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

23V181000

Date: 2023-03-17. Systems: TRAILER HITCHES.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, (excerpt)

Consequence: A fire while parked or driving can increase the risk of injury. (excerpt)

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previou (excerpt)

Do not drive: No. Park outside: Yes.

21V00M000

Date: 2021-12-28. Systems: VISIBILITY.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

Consequence: A windshield that detaches from a vehicle during a crash can increase the risk of injury.

Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22003

Opened: 2022-09-12. Closed: 2023-12-12.

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i

Systems: ENGINE.

Linked campaign numbers: None listed.

Manufacturer communications

110 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM42
EQUIPMENT23
ENGINE19
ENGINE AND ENGINE COOLING15
POWER TRAIN13
EQUIPMENT ADAPTIVE/MOBILITY6
TIRES5
WHEELS5

11033699

Date: 2026-05-21. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, ENGINE.

Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. This bulletin provides instructions for updating the Engine Control Module (ECM) to address this condition.

11033700

Date: 2026-05-21. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, ENGINE.

Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. The California Air Resources Board has determined that these vehicles may be releasing air pollutants which exceed Federal and California stan

11033701

Date: 2026-05-19. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, ENGINE.

Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may exhibit a brief hesitation or rough shifting condition during cold start operation. If present, this condition is expected to occur only within approximately the first 1-3 minutes after engine start,

11033705

Date: 2026-05-19. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, ENGINE.

Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may exhibit a brief hesitation or rough shifting condition during cold start operation. If present, this condition is expected to occur only within approximately the first 1-3 minutes after engine start,

11031416

Date: 2026-04-14. Type: Service Campaign. Systems: ENGINE.

Certain 2019 a 2020 model year Santa Fe, 2017 a 2018 model year Santa Fe Sport, 2015 a 2019 model year Sonata, and 2018 a 2021 model year Tucson vehicles may exhibit elevated engine-out emissions. Hyundai is conducting a service campaign to update the Engine Control Module (ECM) Software for

11032522

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit drivera side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prio

11032523

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous drivera s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the ve

11030619

Date: 2026-03-30. Type: Service Campaign. Systems: ENGINE.

Hyundai Motor America is currently investigating an ongoing issue with software GDS event #1383 related to 2015MY Sonata (LFA) 2.4L vehicles. The matter is currently being investigated for a resolution as soon as possible. The impacted vehicles related to this event will not show open on the VIN in

11030625

Date: 2026-03-30. Type: Service Campaign. Systems: ENGINE.

Hyundai Motor America is currently investigating an ongoing issue with software GDS event #1383 related to 2015MY Sonata (LFA) 2.4L vehicles. The matter is currently being investigated for a resolution as soon as possible. The impacted vehicles related to this event will not show open on the VIN in

11029941

Date: 2026-03-06. Type: Service Campaign. Systems: ENGINE.

Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. Technical Service Bulletin (TSB) 26-01-013H-1 provides instructions for updating the Engine Control Module (ECM) to address this condition.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SANTA FE213

Same model, other years

All model years | All Hyundai models

Other Hyundai models, 2020

Sources

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