The Used Car Index

2020 Hyundai Sonata problems

NHTSA lists 194 complaints for the 2020 Hyundai Sonata, 6 of them mention a crash and 1 mention a fire. 5 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HYUNDAI SONATA.

At a glance

Complaints
194
With crash
6
With fire
1
With injury (complaints)
5
Injuries
5
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
85,043
Investigations
2
Open investigations
0
Manufacturer communications
122

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM4623.7%
FUEL/PROPULSION SYSTEM4623.7%
ENGINE3920.1%
UNKNOWN OR OTHER3216.5%
POWER TRAIN2412.4%
SEATS168.2%
STRUCTURE168.2%
FORWARD COLLISION AVOIDANCE126.2%
FUEL SYSTEM, GASOLINE126.2%
STEERING84.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY12
FORWARD COLLISION AVOIDANCEWARNINGS8
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
LANE DEPARTUREASSIST2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONSENSING SYSTEM1
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMSTARTER ASSEMBLY1
EQUIPMENTELECTRICAL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure4724.2%0.59
electrical electronic4623.7%0.84
loss of control2613.4%0.74
fluid or fuel leak2010.3%0.86
structural or corrosion157.7%0.74
fire or overheating105.2%0.89
visibility or lighting105.2%0.88
restraint or airbag94.6%0.84
unclear84.1%0.90
noise or comfort31.5%0.76
Severities
LabelCountShare of taggedMean confidence
moderate13670.1%0.82
low4623.7%0.74
high94.6%0.77
none31.5%0.84

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 194 tagged complaints of 194 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

25V796000

Date: 2025-11-17. Systems: FUEL SYSTEM, GASOLINE.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank. (excerpt)

Consequence: A melted fuel tank can leak, increasing the risk of a fire. (excerpt)

Remedy: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyu (excerpt)

Do not drive: No. Park outside: No.

22V196000

Date: 2022-03-28. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Remedy: Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 221/010G.

Do not drive: No. Park outside: No.

20V213000

Date: 2020-04-09. Systems: ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.

Consequence: Unintended vehicle movement increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

Do not drive: No. Park outside: No.

20V122000

Date: 2020-02-28. Systems: EQUIPMENT.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata vehicles produced between October 22, 2019 and February 13, 2020. The tire pressure label inside the driver's door and the owner's manual state an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The incorrect tire information may mislead the vehicle owner to install the wrong tire size, potentially affecting vehicle handling, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will install new label stickers over the tire pressure label and in the owner's manual, free of charge. The recall began April 22, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 190.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

DP22003

Opened: 2022-09-12. Closed: 2023-12-12.

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i

Systems: ENGINE.

Linked campaign numbers: None listed.

Manufacturer communications

122 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM36
ENGINE AND ENGINE COOLING29
POWER TRAIN24
EQUIPMENT21
STEERING11
ENGINE6
EQUIPMENT ADAPTIVE/MOBILITY6
FUEL/PROPULSION SYSTEM6

11032522

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit drivera side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prio

11032523

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous drivera s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the ve

11029906

Date: 2026-02-25. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE, LANE DEPARTURE.

Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may be exceeded while driving: a ? If the front camera is not properly insta

11028666

Date: 2026-02-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some Sonata (DN8, DN8A) vehicles may have DTCs P218100, P2181F0, and/or P2181F1 (Cooling System Performance) set in the Engine Control Module, resulting in an illuminated Check Engine warning lamp. Follow the procedure in this TSB to replace the Integrated Thermal Management (ITM) module and update

11027036

Date: 2025-12-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some Elantra (CN7, CN7A), Kona (OS, SX2), and Sonata Hybrid (DN8 HEV) vehicles equipped with 2.0L engines may illuminate a warning lamp for DTC P218100 (Cooling System Performance) related to the Integrated Thermal-Management Module (ITM). Follow the service procedure in this bulletin to install a s

11025476

Date: 2025-11-06. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary

11023692

Date: 2025-09-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.

11022097

Date: 2025-08-21. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Certain Hyundai vehicles may exhibit a warning light with Diagnostic Trouble Code (a DTCa ) P1BB20 due to a battery over voltage condition.

11020798

Date: 2025-07-16. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

This bulletin provides the procedure to update the software for the Battery Management System (BMS) on certain Elantra Hybrid (CN7 HEV), Sonata Hybrid (DN8 HEV), and Tucson Hybrid (NX4 HEV) vehicles that may exhibit a warning light with DTC P1BB200 and enter Limp Mode.

11020799

Date: 2025-07-16. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Certain Elantra Hybrid (CN7 HEV), Sonata Hybrid (DN8 HEV), and Tucson Hybrid (NX4 HEV) vehicles may exhibit a warning light due to DTC Code P1BB20 (12V Lithium Battery Cell Voltage High). The California Air Resources Board has determined that these vehicles may be releasing air pollutants which exce

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SONATA178
SONATA HYBRID16

Same model, other years

All model years | All Hyundai models

Other Hyundai models, 2020

Sources

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