The Used Car Index

2020 Hyundai Kona Electric problems

NHTSA lists 27 complaints for the 2020 Hyundai Kona Electric, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as HYUNDAI KONA ELECTRIC.

At a glance

Complaints
27
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
2
Recall potential units (maximum)
8,176
Investigations
1
Open investigations
0
Manufacturer communications
52

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1763.0%
FORWARD COLLISION AVOIDANCE518.5%
SERVICE BRAKES518.5%
POWER TRAIN311.1%
FUEL/PROPULSION SYSTEM27.4%
UNKNOWN OR OTHER27.4%
ENGINE13.7%
TIRES13.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
FORWARD COLLISION AVOIDANCEWARNINGS3
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
TIRESTREAD/BELT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1348.1%0.81
loss of control933.3%0.84
fire or overheating311.1%0.90
unclear13.7%0.87
visibility or lighting13.7%0.93
Severities
LabelCountShare of taggedMean confidence
moderate1659.3%0.79
low933.3%0.71
high27.4%0.93

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 27 tagged complaints of 27 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

21V127000

Date: 2021-03-01. Systems: ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit. (excerpt)

Consequence: An electrical short in the Li-ion battery increases the risk of a fire. (excerpt)

Remedy: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Batt (excerpt)

Do not drive: No. Park outside: Yes.

20V748000

Date: 2020-12-01. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

Consequence: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

Do not drive: No. Park outside: No.

20V630000

Date: 2020-10-13. Systems: ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit. (excerpt)

Consequence: An electrical short in the Li-ion battery increases the risk of a fire. (excerpt)

Remedy: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for (excerpt)

Do not drive: No. Park outside: Yes.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

52 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM26
EQUIPMENT8
STEERING8
POWER TRAIN6
ENGINE AND ENGINE COOLING4
EQUIPMENT ADAPTIVE/MOBILITY4
FUEL/PROPULSION SYSTEM4
AIR BAGS2

11037293

Date: 2026-09-09. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

Hyundai has determined that certain Kona Electric and Ioniq Electric vehicles are eligible for a BMS software update. This update to the BMS software improves the systema s diagnostic capability.

11036686

Date: 2026-08-17. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system's diagnostic capability. Follow Technical Service Bulletin (TSB) 26-01-065H to complete the BMS software update.

11036311

Date: 2026-08-14. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the systema s diagnostic capability. Follow this bulletin to complete the BMS software update.

11036685

Date: 2026-08-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the systema s diagnostic capability.

11032522

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit drivera side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prio

11032523

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous drivera s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the ve

11025476

Date: 2025-11-06. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary

11023692

Date: 2025-09-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.

11023408

Date: 2025-09-23. Type: Service Campaign. Systems: ENGINE.

Certain IONIQ Electric (AE EV) and Kona Electric (OS EV) vehicles may exhibit a restricted coolant flow condition, which may be accompanied by a warning message (e.g., Coolant Supplement, Refill Inverter Coolant) in the cluster. No related DTCs are stored, and coolant level is normal in the reservoi

11018876

Date: 2025-05-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
KONA ELECTRIC27

Same model, other years

All model years | All Hyundai models

Other Hyundai models, 2020

Sources

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