NHTSA lists 4 complaints for the 2002 International 3800, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as INTERNATIONAL 3800.
At a glance
Complaints
4
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
81,883
Investigations
1
Open investigations
0
Manufacturer communications
73
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ENGINE AND ENGINE COOLING
2
50.0%
SERVICE BRAKES, HYDRAULIC
1
25.0%
STEERING
1
25.0%
Top subsystems
System
Subsystem
Complaints
SERVICE BRAKES, HYDRAULIC
ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1
STEERING
HYDRAULIC POWER ASSIST
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
Consequence: THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.
Date: 2003-02-25. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.
Consequence: THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
EA02034
Opened: 2002-12-03. Closed: 2004-02-10.
OVERHEATING FRONT AND REAR BRAKES
THIS INVESTIGATION FOCUSED ON INTERNATIONAL MEDIUM DUTY TRUCKSAND SCHOOL BUS CHASSIS WEIGHING UP TO 33,000 POUNDS, EQUIPPED WITH HYDRAULIC BRAKES AND BUILT WITH THE BOSCH ZERO OFFSET PIN SLIDE (ZOPS)BRAKE SYSTEM CALIPERS.INTERNATIONAL USED THE ZOPS CALIPERS FROM APRIL 1997 THROUGH JUNE 2002.ODI WAS CONCERNED ABOUT REPORTS OF THE BRAKE CALIPERS STICKING IN THE APPLIED POSITION, RESULTING IN EXCESSI
Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs auto
11028359
Date: 2026-01-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Engine replacements for all International engines will need to follow this procedure.
11027310
Date: 2025-12-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
11026148
Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
11026190
Date: 2025-11-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
In some geographic areas, ambient temperatures reaching below 15A?F (-10 A?C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler
11022447
Date: 2025-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: Service Portal iKNow Feedback Case Types Applies To: All
11022310
Date: 2025-08-25. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
11021609
Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
11021606
Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
11021607
Date: 2025-07-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.