The Used Car Index

2002 International 4000 problems

NHTSA lists 1 complaints for the 2002 International 4000, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as INTERNATIONAL 4000.

At a glance

Complaints
1
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
51,588
Investigations
0
Open investigations
0
Manufacturer communications
79

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EQUIPMENT1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

3 recalls.

08V258000

Date: 2008-06-05. Systems: ELECTRICAL SYSTEM.

Defect: NAVISTAR IS RECALLING 51,588 HEAVY TRUCKS, COMMERCIAL BUSES AND SCHOOL BUSES MANUFACTURED BETWEEN NOVEMBER 21, 2000 AND MAY 21, 2008, EQUIPPED WITH ONE OR MORE REMOTE POWER MODULES. THE POTTING MATERIAL THAT ENCAPSULATES THE CIRCUIT BOARD OF THE VEHICLE'S REMOTE POWER MODULE MAY NOT SUFFICIENTLY SEAL THE CIRCUIT BOARD FROM WATER AND CONTAMINATION INTRUSION. IF THE ENCAPSULATION IS COMPROMISED, W (excerpt)

Consequence: A FIRE COULD CAUSE PERSONAL INJURY OR DEATH. (excerpt)

Remedy: NAVISTAR WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2008. OWNERS MAY CONTACT NAVISTAR AT 1-280-461-1890. (excerpt)

Do not drive: No. Park outside: No.

03V193000

Date: 2003-05-21. Systems: SUSPENSION.

Defect: ON CERTAIN HEAVY AND MEDIUM DUTY TRUCKS AND BUSES EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. OWNER NOTIFICATION BEGAN ON NOVEMBER 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Do not drive: No. Park outside: No.

02V241002

Date: 2002-09-20. Systems: SERVICE BRAKES, AIR.

Defect: ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH BENDIX TC-7 TRAILER CONTROL HAND-OPERATED VALVE WITH PUSH-TO-CONNECT FITTINGS. THE DELIVERY PORT IN THE VALVE BODY MAY BE PARTIALLY BLOCKED DUE TO A PROBLEM DURING THE MODING PROCESS.

Consequence: SUCH BLOCKAGE MAY SLOW THE DELIVERY AND EXHAUST OF AIR TO AND FROM THE TRAILER BRAKES WHEN THEY ARE OPERATED BY THIS HAND-OPERATED TRAILER CONTROL VALVE.

Remedy: INTERNATIONAL WILL REPLACE THE HAND-OPERATED CONTROL VALVES. OWNER NOTIFICATION BEGAN DECEMBER 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

79 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM27
ENGINE AND ENGINE COOLING14
EQUIPMENT13
ENGINE8
UNKNOWN OR OTHER8
POWER TRAIN5
STEERING5
SUSPENSION5

11029461

Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs auto

11028359

Date: 2026-01-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Engine replacements for all International engines will need to follow this procedure.

11027310

Date: 2025-12-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

11026148

Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

11026190

Date: 2025-11-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

In some geographic areas, ambient temperatures reaching below 15A?F (-10 A?C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler

11022447

Date: 2025-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Title: Service Portal iKNow Feedback Case Types Applies To: All

11022310

Date: 2025-08-25. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles

11021609

Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Title: A/C Refrigerant and Oil Capacities Applies To: All current models

11021606

Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Title: Fan belt replacement guidelines for frayed edges Applies To: All Models

11021607

Date: 2025-07-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
40001

Same model, other years

All model years | All International models

Other International models, 2002

Sources

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