The Used Car Index

2011 Jaguar XJ problems

NHTSA lists 16 complaints for the 2011 Jaguar XJ, 2 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as JAGUAR XJ.

At a glance

Complaints
16
With crash
2
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
6,475
Investigations
0
Open investigations
0
Manufacturer communications
479

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE637.5%
ELECTRICAL SYSTEM531.3%
AIR BAGS318.8%
POWER TRAIN318.8%
ELECTRONIC STABILITY CONTROL (ESC)16.3%
ENGINE AND ENGINE COOLING16.3%
FUEL SYSTEM, GASOLINE16.3%
FUEL/PROPULSION SYSTEM16.3%
PARKING BRAKE16.3%
SERVICE BRAKES, HYDRAULIC16.3%
Top subsystems
SystemSubsystemComplaints
SERVICE BRAKES, HYDRAULICPEDALS AND LINKAGES1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

3 recalls.

20V557000

Date: 2020-09-12. Systems: AIR BAGS.

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Consequence: Failure of the air bags to deploy properly increases the risk of injury in a crash.

Remedy: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Do not drive: No. Park outside: No.

17V394000

Date: 2017-06-22. Systems: AIR BAGS.

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.

Consequence: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.

Remedy: Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.

Do not drive: No. Park outside: No.

10V578000

Date: 2010-11-12. Systems: VISIBILITY.

Defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 XJ VEHICLES MANUFACTURED FROM JULY 28, 2009, THROUGH NOVEMBER 3, 2010. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LOSS OF WIPER ARM SYNCHRONIZATION AND A CLASH OF THE WIPER ARMS.

Consequence: IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.

Remedy: DEALERS WILL ENSURE THE WIPER ARMS ARE FITTED SECURELY ONTO THE SPINDLE AND THE SECURING NUTS WILL BE TIGHTENED TO THE CORRECT TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 13, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-637-6837.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

479 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT149
ELECTRICAL SYSTEM138
STRUCTURE41
POWER TRAIN31
ENGINE AND ENGINE COOLING30
LATCHES/LOCKS/LINKAGES30
ENGINE28
EQUIPMENT ADAPTIVE/MOBILITY26

11017740

Date: 2025-04-11. Type: Other. Systems: ELECTRICAL SYSTEM.

Leaking windshield that caused the water ingress on the electrical component.

11016646

Date: 2025-03-14. Type: Other. Systems: SERVICE BRAKES.

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

11016647

Date: 2025-03-14. Type: Other. Systems: SERVICE BRAKES.

There have been several FRED submissions for a customer allegation of a brake noise concern.

11016648

Date: 2025-03-14. Type: Other. Systems: SERVICE BRAKES.

There have been several FRED submissions for a customer allegation of brake judder/vibration.

11011034

Date: 2024-11-27. Type: Other. Systems: UNKNOWN OR OTHER.

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

11007416

Date: 2024-08-13. Type: Other. Systems: UNKNOWN OR OTHER.

Front/Rear Door Latch a Silicon Contamination Causing Doors To Not Operate As Expected

10227585

Date: 2022-09-23. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Window Regulator mechanical creak

10211133

Date: 2022-04-18. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

A customer may report a rattle tyle noise from the front seat base area.

10210009

Date: 2022-03-17. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

A customer may report a rattle tyle noise from the front seat base area.

10212845

Date: 2021-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Attachment.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XJ16

Same model, other years

All model years | All Jaguar models

Other Jaguar models, 2011

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Jaguar&model=XJ&year=2011"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.