NHTSA lists 13 complaints for the 2004 Jaguar XJ, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as JAGUAR XJ.
At a glance
Complaints
13
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
31,731
Investigations
0
Open investigations
0
Manufacturer communications
119
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
VEHICLE SPEED CONTROL
4
30.8%
SERVICE BRAKES, HYDRAULIC
2
15.4%
SUSPENSION
2
15.4%
UNKNOWN OR OTHER
2
15.4%
ENGINE
1
7.7%
FUEL/PROPULSION SYSTEM
1
7.7%
POWER TRAIN
1
7.7%
SERVICE BRAKES
1
7.7%
STRUCTURE
1
7.7%
TIRES
1
7.7%
Top subsystems
System
Subsystem
Complaints
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL
2
POWER TRAIN
AUTOMATIC TRANSMISSION
1
SERVICE BRAKES, HYDRAULIC
PEDALS AND LINKAGES
1
STRUCTURE
BODY
1
TIRES
SIDEWALL
1
VISIBILITY
WINDSHIELD WIPER/WASHER
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Date: 2009-04-30. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: JAGUAR IS RECALLING 14,551 MY 2004 XJ VEHICLES. A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE INSTALLATION OF A NOISE VIBRATION AND HARSHNESS (NVH) PAD FITTED TO THE UNDER TRAY AND ITS INTERACTION WITH THE REAR UNDER FLOOR BRAKE PIPES, REAR CROSS MEMBER BRAKE PIPES, AND THEIR UNIONS. A REVIEW OF VEHICLE BUILD CONDITIONS PROVIDES EVIDENCE THAT A TOUCH CONDITION CAN EXIST BETWEEN THE UNDER FLOOR (excerpt)
Consequence: CORROSION OF THE BRAKE PIPES CAN LEAD TO A LOSS OF MECHANICAL INTEGRITY OF THE BRAKING SYSTEM. THIS CAN RESULT IN EXTENDED BRAKE PEDAL TRAVEL COMBINED WITH REDUCED BRAKING PERFORMANCE IN THE CORRESPONDING BRAKE CIRCUIT. THE INSTRUMENT CLUSTER MAY DISPLAY THE WARNING MESSAGE 'FLUID LEVEL LOW', ALONG WITH THE BRAKE WARNING LAMP BEING ILLUMINATED. IN THE EVENT OF BOTH BRAKING CIRCUITS LOSING INTEGRIT (excerpt)
Remedy: DEALERS WILL REMOVE THE UNDER TRAY AT THE REAR OF THE VEHICLE AND REMOVE AND DISCARD THE NVH PAD FITTED TO THE REAR OF THE UNDER TRAY. DEALERS WILL INSPECT THE REAR UNDER FLOOR AND REAR CROSS MEMBER BRAKE PIPES AND UNIONS FOR RED RUST. IF RED RUST IS PRESENT ON THE PIPES OR ON THE UNION, THE BRAKE PIPES AND UNION WILL BE REPLACED WITH NEW COMPONENTS OF THE SAME DESIGN. THIS SERVICE WILL BE PERF (excerpt)
Defect: ON CERTAIN PASSENGER VEHICLES, THE PASSENGER AIR BAG TRIM COMPONENTS HAVE A POOR APERTURE EDGE.
Consequence: SHOULD THE AIR BAG DEPLOY, IT COULD BE CUT, CAUSING IT TO NOT INFLATE PROPERLY, WHICH INCREASES THE RISK OF INJURY TO THE OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE PASSENGER AIR BAG APERTURE AND, WHERE NECESSARY, REMOVE ANY SHARP, SERRATED EDGES. THE RECALL BEGAN ON MAY 14, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
Defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, WITH THE FORWARD DRIVE GEAR SELECTED AND THE VEHICLE STATIONARY OR IN A FORWARD MOTION, THE GEARBOX COULD POTENTIALLY SELECT REVERSE GEAR, WITHOUT INDICATION.
Consequence: THIS FAILURE COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE TRANSMISSION CONTROL MODULE. THE RECALL BEGAN ON MAY 1, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-201-818-8500.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
119 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
36
EQUIPMENT
24
ENGINE AND ENGINE COOLING
15
STRUCTURE
8
POWER TRAIN
7
FUEL SYSTEM, GASOLINE
6
EXTERIOR LIGHTING
5
SUSPENSION
5
10212843
Date: 2021-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Attachment.
10212844
Date: 2021-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Attachment.
10212845
Date: 2021-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Attachment.
10146029
Date: 2018-08-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
InControl Touch Pro phase 4 customer letter
10146030
Date: 2018-08-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
SIM card activation issues
10146031
Date: 2018-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
18C - New face of InControl Touch Pro and 18C software improvements
10146032
Date: 2018-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
A customer may report "Hood Open" message displays on IP with hood closed.
10134968
Date: 2018-03-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Jaguar Land Rover Shop Foreman Conference Call
10127619
Date: 2017-12-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Presentation from Dealer Shop Foreman Conference Call
10079821
Date: 2016-06-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
ISSUE: A CUSTOMER MAY RAISE A CONCERN OF THEIR VEHICLE NOT PASSING STATE INSPECTION IN CALIFORNIA AND THERE IS NO WARNING LIGHT OR OTHER SUGGESTION OF A FAULT.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.